Documentation Analyst/Specialist Job Description

Job Summary:

The Documentation Analyst (Policies & Procedures) is responsible for developing, maintaining, and managing Company policies and procedures to ensure clarity, compliance, and operational efficiency. This role involves working closely with stakeholders to create, review, and update policy documents ensuring alignment with regulatory requirements and best practices. Drive a culture of documentation at GEICO.

Key Responsibilities:

Policy Development and Management: Draft, revise, and standardize policies and procedures to support business functions and regulatory compliance within approved templates.Quality & Compliance Assurance: Ensure all documentation aligns with legal, regulatory, and organizational standards.Stakeholder Collaboration: Work closely with leadership, CCRA, legal, and operational departments to gather input and validate policy accuracy. Coordinate with department SMEs to ensure changes are incorporating correctly.Documentation Control & Versioning: Maintain version control, track revisions, and manage document approvals.Process Optimization Analyze current policies and procedures, identify gaps and recommend improvements to enhance efficiency and effectiveness.Training and Communication Assist in educating associates on policy updates, procedural changes, and best practices to ensure proper implementation.Audit and Reporting Support: Provide documentation support for audit, regulator, or legal asks. Compile reporting data for monthly meetings and forums, ensuring timely and accurate sources of records are upheld.

Qualifications and Skills:

Bachelor's degree in English, Professional/Technical Writing, Journalism, Information Science, or a related field.Experience with policy/technical writing, document management, and regulatory compliance.Strong analytical and problem-solving skills with attention to detail.Excellent writing and editing skills, with the ability to translate complex information into clear, accessible documents.Ability to work collaboratively across departments, manage multiple priorities, and meet strict deadlines.Knowledge and experience with creating and maintaining structure and style guides.Proficiency in document management software, Microsoft Office Suite, and compliance tracking tools a plus.

 

Annual Salary

$56,375.00 - $115,825.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

 

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

 

Benefits:

As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

Premier Medical, Dental and Vision Insurance with no waiting period**Paid Vacation, Sick and Parental Leave401(k) PlanTuition AssistancePaid Training and Licensures

*Benefits may be different by location.  Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.