Company:

Compassus

 

Position Summary

The Documentation Specialist is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Documentation Specialist coordinates document management between various departments within Home Health to ensure Starts of Care or Resumptions of Care are timely. The Documentation Specialist is responsible for triaging incoming referral documents and improving the overall quality and completeness of documentation by expediting case creation.

Position Specific Responsibilities

Receives incoming patient referrals via phone and fax.Creates accurate referral cases based on information within referral documentation.Directs all inquiries from referral sources to the correct designation.Assigns all medical record documents to the appropriate folder for the appropriate branch codes.Searches Home Care Home Base and document management system to identify on-service patients.Responds promptly and courteously to all branch inquiries or problems.Reviews and assigns new referrals by appropriate branch codes.Coordinates with Admission Coordinators to process received intake patient information.Achieves daily productivity metrics as assigned by the manager.Performs other duties as assigned.

Education and/or Experience

High school diploma or GED required.Minimum of one (1) year of experience in a healthcare office setting required.

Skills

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, colleagues, investors, and external parties. Strong written and verbal communications.Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy.

Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization.

At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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