JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.
Serco is looking for an experienced CONUS Regional Manager for the DOL VETS TAP program, leading Facilitators and Site Supervisors who provide Transitioning Service Members (TSMs) (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools.
In this role, you will:
Experience overseeing the daily operations of services in a defined region including locations around the globe and geographically dispersed personnel.Ability to perform additional tasks other than supervising include training personnel and ensuring policies and procedures are followed to meet client needs.Experience producing weekly, monthly, quarterly, and annual reports and region service statistics and maintains working relationships with internal and external customers.
Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco.
QualificationsTo be successful in this role, you will have:
A Bachelor's Degree and 3-5 years of equivalent experience working as a Manager, Workforce Solutions or HR Specialist. Knowledge of the workplace, jobs, and requirement for entry into those jobs.An excellent time management skills and the ability to work independently with at least five (5) years global management experience or experience managing a training project of similar scope. Able to communicate effectively, have supervisory experience, be observant of others, and respond to inquiries of a complex nature.Proficient in MS Windows and Office.Able to work well with TSMs and staff.The ability to travel up to 25%.
If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!
Military Veterans and Spouses encouraged to apply.
Company OverviewSerco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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