**QUALIFICATIONS:** + Must have at least 10+ years of experience designing, deploying, and implementing core UC solutions with industry best practices + Strong background in Unified Communications, both on-prem Cisco Unified Communications Manager and cloud-based such as WebEx Calling and Microsoft Teams + Cisco UCCX experience is a huge plus + Automation/Scripting experience is a huge plus + Experience with third party solutions (Redsky, vBrick etc) + Strong interpersonal, written, and oral communication skills with the ability to work well in a collaborative environment. + Highly self-motivated and directed, with keen attention to detail. + Able to effectively prioritize tasks in a high-pressure environment. + Strong customer service orientation with proven analytical and problem-solving abilities. + Related degree in computer science or electrical engineering and/or five equivalent storage engineering experience. **Want to learn more about Infrastructure Services? Check us out on our platform:** **https://www.wwt.com/infrastructure-services** The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: + Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program + Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement + Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement + Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program **Diversity, Equity, and Inclusion is more than a commitment at WWT -- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!** **Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities** ***Preferred locations: MO, FL, NC, TX, AZ, IL, MA, VA, AL, LA, GA, MN, OH, MI, WI, IA, SC WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources. WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.