Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®
Top 100 Most Loved Workplace® 
Forbes Best-in-State Employer

The Role:

As a member of our Domestic Major Loss team, you will be handling a portfolio of domestic major and complex losses, typically in excess of £100,000 in value.

We adopt a team approach and whilst you will be comfortable working on your own, you’ll be a core part of our extensive team of major loss adjusters, and you will have dedicated office-based technical and managerial support. Systems training will be available as required and we will also provide appropriate support for remote (home) working if necessary.

Most of our adjusters adopt a mix of home and office-based working throughout the week which helps support a healthy work/life balance. The role includes an element of client contact/meetings to discuss complex and technical issues as necessary. You will also be required to engage and work with various internal and external specialists, so excellent communication skills and the ability to coordinate various parties is essential. When you do spend time in our office, you’ll experience bright and open surroundings which offer excellent areas for collaboration as well as desk space.  It’s an ideal environment for working alongside and interacting with fellow colleagues.

You will have/will be:

An experienced, domestic claims adjuster ideally with CILA status or evidence of progression towards qualification.  We may also consider applications from less experienced adjusters who can demonstrate excellence in the core technical skills and for communication, both written and verbal

Be competent with a proven ability to handle domestic losses in excess of £100,000, or a keen desire to progress to that level as the next stage in your career

An excellent market reputation and profile for technical ability and customer service, with a desire to deliver service at the highest level to all stakeholders

Experience of handling complex and major domestic losses, on a chargeable time basis, or the ability and desire to take the next step in your career, to this level

Excellent interpersonal and communication skills, both written and verbal, with the ability to be detailed and interpret information and data quickly and accurately

Full UK Driving Licence is essential

What will you get for this role?

Competitive salary depending on skills, experience and qualifications

Company car/car allowance

Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home

Healthcare scheme

A Self Invested Personal Pension Scheme

Holiday allowance of 25 days plus bank holidays

Discounts on various products and services

Employee assistance programme for employee wellbeing

Life assurance

Group Income Protection

Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP app

Working at Sedgwick

Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients’ needs, support the communities in which we operate, and perform at our best.

We’re passionate and understanding about our colleagues – so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we’re supportive of that. As a flexible employer, we’re happy to discuss options that take into consideration your personal needs for this position during your interview.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.

Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.