Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®
Top 100 Most Loved Workplace® 
Forbes Best-in-State Employer

Domestic Major Loss Adjuster - London, Southeast coast and Kent

Job Location:  London, Southeast coast and Kent

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for Domestic Major Loss Adjusters in London, Southeast coast and Kent

As a Domestic Major Loss Adjuster, you'll be at the forefront of major and complex losses. Based in London, Southeast coast and Kent, you'll manage cases exceeding £100,000. You will work with internal and external specialists, so excellent communication skills and the ability to coordinate various parties, strategic thinking, and expert negotiation is essential.

Most of our adjusters adopt a mix of home and office-based working throughout the week which helps support a healthy work/life balance, and you will have dedicated office-based technical and managerial support.

This role demands a keen eye for detail, a compassionate heart, and a strategic mind. If you thrive on challenges and want to make a tangible difference, this could be your next step.

The skills you will have when you apply:

1. A full UK Driving Licence: It is essential you can travel by car

2. Excellent communication skills: You'll speak with and write to policyholders, insurers, contractors, and more. You’ll explain complex details clearly, and negotiate fair settlements for all.

3. Experience of handling complex and major domestic losses:

in excess of £100,000

or a keen desire to progress to this level 

on a chargeable time basis

or a keen desire to progress to this level 

with CILA status (or working towards this qualification)

We welcome less experienced adjusters who have excellent core technical and communication skills

with an excellent market reputation

What is helpful, but not vital, in your application

Use of Apple software such as iPads, or other tablets

The skills that will be developed once working:

We will provide all the Sedgwick specific training you need to thrive in this role

What we’ll give you for this role:

Remuneration & more

1. Competitive salary taking into account skills, experience and qualifications

2. Company Car Scheme or cash allowance

3. A Self Invested Personal Pension Scheme (SIPP)

4. Holiday allowance of 25 days plus bank holidays

5. Flexible working from our office or your home

Health & support

6. Private healthcare plan (including pre-existing conditions)

7. Employee assistance programme for employee wellbeing

8. Life assurance

9. Group Income Protection  

Other benefits

10. Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications

11. Discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry

At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.

Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.

Next steps for you:

Think we'd be a great match? Apply now – we want to hear from you.

If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.

Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.