Our Opportunity: 
Chewy is seeking a highly motivated, goal-oriented, dedicated Donation Specialist to join our exciting and fast-paced team in Wilkes-Barre, PA. Our team is growing and if you're equally passionate about supply chain, e-commerce and career growth, an opportunity at Chewy may be a great match! This person will be someone who likes is passionate about helping the business, analyzing data, and partnering with local animal shelters. As a Chewtopian you will get to work side by side with smart, passionate, and highly motivated entrepreneurs and will be actively involved in many aspects of building the business and will not be limited by the small-minded bureaucracy typically found in larger companies. We are looking for someone who has the personality, passion, excitement and drive to succeed! 

Shift: Sun-Wed, 7:30AM-6PM

What you’ll do: 

Handle the donation process between the warehouse and the local shelters and non-profit organizations Partner with the local shelters and non-profit organizations to coordinate pickups on a regular basis and ensure that the donations are used in an ethical manner Analyze items that are damaged and donated on regular basis to root cause the defect and reduce the damages over time Document the donation process in a way that can be logged for tax purposes Work with Chewy PR to ensure that the donations process is compliant and advertised in line with Chewy goals and expectations Responsible for achieving all operational goals Ability to develop and share standard methodologies and documented processes across the shifts and network Create a positive team dynamic that encourages all employees in the FC to deliver feedback and motivate change within the facility, adapt to the constantly evolving business, and stay focused on the customer experience 

 What you'll need: 

At least 2-5 years of experience in an analysis or process improvement role 1+ years of leadership experience in fulfillment center/warehouse operations; prefer retail/e-commerce experience Strong quantitative and analytical skills required Excitement for working in a start-up environment with high level of ambiguity and change Metrics driven mindset Customer service obsession, with willingness to go above and beyond to satisfy customer needs Effective communicator and leader for employees, direct reports, cross-functional teams and executive leadership Consistent record to quickly adapt and drive the right results using data Highest levels of integrity and ethics Strong working knowledge of Microsoft Word, Excel and Powerpoint Must be able to lift 50-75 pounds with or without reasonable accommodation Ability to work in both a team environment as well as independently, sometimes in ambiguous situations. Able to handle a fast-paced, changing environment workplace Ability to stand/walk up to 12 hours per day 

We offer the following benefits for our employees: 

20% Chewy.com Discount Medical, Dental, Vision, FSA and HSA (eligibility on the 1st of the month following date of hire) Life and Disability Insurance 401(k) with company matching Wellness benefits through Wellbeing @Chewy Employee Assistance Program (EAP) Paid Time Off: Team members are eligible to accrue up to 80 hours of PTO their first year Subsidized child, adult, and pet backup care through Care.com Discounts on many items through the LifeMart Discount platform The option to sign up for Payactiv’s Earned Wage Access program and access a portion of the money you’ve already earned, before your regular payday! Opportunity for wage increases starting after 3-months of service Referral Bonuses - $500 per referral 

 

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

 

If you have a question regarding your application, please contact HR@chewy.com.

 

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