Job Description:
Why Choose Us?
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
Responsibilities
1. Assist account managers to ensure blood drives achieve goal through drive management activities (e.g. on-site recruitment activities at blood drives, giving presentations to sponsoring organizations).
2. Provide oversight and record keeping (Hemasphere online recruitment and scheduling system) to ensure blood drives are properly managed.
3. Provide routine organizational and operational support to blood drive coordinators to ensure achievement of collection operation and annual goals.
4. May schedule education programs for Sponsor contact, recruitment committees, line volunteers and volunteer telerecruiters within assigned groups to comply with all directives and regulatory requirements.
5. Cover vacant territories and work with local volunteers and leadership on blood drive management as needed.
6. Maintain accurate system records to provide tracking and statistical data on Sponsor group performance.
7. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity.
Scope
Individual contributor that works under close supervision. Use technical knowledge to solve routine types of problems.
Qualifications
Education: Bachelor's degree required.
Experience: 1 year of related experience preferred or equivalent combination of education and related experience required.
Management Experience: N/A
Skills & Abilities: Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to support implementation of programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Good oral and written communications skills, including training and presentation skills is strongly preferred. Responsible for providing own transportation for business purposes. A current valid driver's license and good driving record is required. Ability to work on a team.
Travel: Some travel may be required.
*Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).
Physical Requirements
The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. May be required to travel to sites throughout the region to meet with potential donor groups. Ability to use a personal computer and applicable software for sustained periods of time.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
Apply now! Joining our team will provide you with the opportunity to make a difference every day.The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
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