At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible.

Bone Bank Allografts in San Antonio, Texas, a subsidiary of Globus Medical Inc., specializes in processing and distributing high-quality bone allografts for various medical procedures, including orthopedic, dental, and reconstructive surgeries. Our commitment to excellence, supported by Globus’ renowned engineering, drives our mission to advance patient care and medical innovation through precise and efficient allograft processing and distribution.

Position Summary:

The role of the Donor Services Coordinator is to facilitate and evaluate incoming donor records for accuracy and completeness. Check in donor tissue and inspect for package integrity, labeling accuracy, temperature limits and count. Complete temperature logs and change chart wheels as required. Must participate in the On-Call donor receiving schedule.

Essential Functions:

 
•    Maintain and manage the flow of incoming donor tissue and specimens
•    Create, maintain, and file donor records
•    Ensure all aspects of donor records are entered into the database and are accurate and complete
•    Perform a Quality review of the donor record for accuracy, completeness and compliance with established BBA Standards/procedures, AATB and FDA standards/regulatory guidance and forward to the Medical Director for the final determination of the eligibility/disposition status
•    Complete temperature logs and change chart wheels as required
•    Ship Donor Tissue to designated processor or offsite storage
•    Communicate with CRA for chart information to complete file
•    Maintain dry ice temporary storage bins as required
•    Assist with maintaining the Donor Receiving Log, Culture/Serology samples, Discard Log
•    Assist with ensuring that all departmental Standard Operating Procedures and associated documents are current, accurate and in compliance with AATB Standards and FDA Regulations for 1270 and 1271
•    Maintain current knowledge of AATB standards and FDA Regulations for 1270 and 1271
•    Must participate in the On-Call Donor Receiving Schedule as required after hours, weekends and holidays
•    Assist supervisor in day-to-day operation as needed
•    Perform/schedule facility equipment calibrations, validations, and maintenance as needed
•    Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies
•    Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role
•    Represents the company in a professional manner and upholds the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Qualifications:

•    High school diploma or equivalent is required
•    Associate's degree in medical discipline or its equivalent with 2+ years of experience in the medical field or related area is preferred. EMS, LPN, LVN, Medical Unit clerk or CTBS Certification is a bonus.
•    Extensive knowledge of medical terminology, guidelines and regulations; read and understand the content of the medical record and the significance of disease processes and physiology of the patient is preferred.  
•    Identify those areas of documentation needing further clarification, to improve process flow; document trends by recovery agency, and ancillary services for future in-service sessions, to ensure proper revision of problematic processes, forms, etc.; Quality Control
•    Must have basic computer knowledge and skills with Microsoft Office Word, Excel and Access
•    Demonstrate organizational skills with the ability to multitask and attention to detail
•    Must have valid driver’s license, dependable transportation, and a cell phone

Physical Demands:

The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
·       Required to sit; climb or balance; and stoop, kneel, crouch or crawl
·       Required to regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds
·       Required to possess specific visons abilities, including: close vision, distance vision, color vision, peripheral vision, depth perception and capacity to adjust focus
 

Our Values:

Our Life Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven.

Passionate about Innovation: Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate about our role in improving the lives of patients by continuously developing better solutions.

Customer Focused: We listen to our customers’ needs and respond with a sense of urgency.

Teamwork: Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.

Driven: We pursue our mission with energy and passion. We are nimble, results-oriented, and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients.

Equal Employment Opportunity:

Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin, or citizenship. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.