**Position Summary:** As a Lees Marketplace Donut Artisan, you will be responsible for creating high-quality, artisanal donuts that delight our customers. Your role will involve working in the early morning/overnight hours following the detailed process in frying signature Lees Marketplace donuts, designing unique toppings, and ensuring each donut is made with precision and care. You will work in a fast-paced kitchen environment, collaborating with a team to maintain our reputation for exceptional products. **Primary Position Duties:** **Key Duties and Responsibilities:** + Helps with the production, frying, decorating, packaging, and maintenance of all donuts in accordance with recipes and quality standards. + Assists in the displaying and restocking of the donut products. Ensures shelves and cases are filled, fresh, rotated, faced, and cleaned. + Maintain accurate food inventories. + Maintains training and certification by actively attending in-person trainings and consistently utilizing digital training platforms. + Maintains, processes, and completes orders through digital and in person order processing. + Other responsibilities as needed. **Guest Service:** + Greet and assist guests in a friendly and courteous manner. + Provide knowledgeable answers to guest inquiries. + Promote and exemplify a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication with guests and team members. + Provides excellent guest service by acknowledging guests promptly and taking their orders accurately. Prepares and processes the guest’s orders promptly and finalizes their purchase in a friendly manner. + Displays excellent problems solving skills and prides themselves on finding the best resolution that exemplifies the “Lee’s Way- doing what’s best for our guests, our team, and our company”. + Be familiar with, and assist customers with use of, Lee’s Marketplace website. **Product Handling:** + Stock shelves and maintain displays according to store standards. + Ensure product freshness by watching for quality in production, following recipe guidelines and procedures, and consistently stocking/rotating donuts for freshness. + Maintain accuracy and punctuality in all special orders. + Package and label products using a computer program. + Assists the department to maintain proper freshness, pricing, code dating, tare and merchandising of products in compliance with company policies and procedures. **Cleanliness and Safety:** + Maintain a clean and organized work area. + Follow all safety and sanitation procedures. + Report any safety hazards or equipment issues to management. + Adhere to all food safety and sanitation regulations. + Contributes towards the cleaning responsibilities in the department as management sees fit. **Cash Handling (if applicable):** + Operate cash registers and handle transactions accurately. + Follow store policies on returns, exchanges, and refunds. + Ensure the security of cash and other financial transactions. **Team Collaboration:** + Work cooperatively with team members to achieve store goals. + Participate in team meetings and training sessions. + Assist other departments as needed. + Work in a fast-paced, sometimes crowded, production and sales environment with tact and patience. + Work with team to ensure products are sold well before their expiration date. + Attends departmental, store and company meetings as required; contributes to profits and revenues and meets productivity standards. + Has knowledge of and complies with all company policies, procedures, programs, and directives. Refers to Team Member Handbook continually to ensure policies and procedures are followed. Promotes a harassment-free environment, and immediately reports any potential harmful situation to management. **Position Requirements:** **NO EXPERIENCE NECESSARY, WE TRAIN!!** + Food Handler's Permit required (Can be obtained after hired) + Minimum Age: 18 Years of age **Availability:** + 2:00am-10:00am any day Monday-Sunday according to the needs of the store- including weekends, and holidays. **Physical Requirements:** + Ability to stand, walk, twist, sit, and bend for extended periods. + Ability to lift and carry items weighing up to 50 pounds. + Manual dexterity for handling small objects and operating equipment. + Repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance. + Occasionally stoop, crouch, kneel, or crawl. + Prolonged periods standing and walking. + Must be able to access and navigate all areas of the store. + Must be able to lift up to 50 pounds at times. + Lifting may include floor to shoulder and overhead lifting repeatedly. + Occasional use and climbing of step stools or ladders are required. **Tools and Machinery:** + Ability to stand, walk, twist, sit, and bend for extended periods. + Ability to lift and carry items weighing up to 50 pounds. + Manual dexterity for handling small objects and operating equipment. + Repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance. + Occasionally stoop, crouch, kneel, or crawl. + Prolonged periods standing and walking. + Must be able to access and navigate all areas of the store. + Must be able to lift up to 50 pounds at times. + Lifting may include floor to shoulder and overhead lifting repeatedly. + Occasional use and climbing of step stools or ladders are required. + Equipment: oven, fryer, slicer, wrapping machine, bread molding machine, cake cutting band saw, batter mixer, scales, etc. **Education or Skills:** **NO EXPERIENCE NECESSARY, LEES WILL TRAIN YOU!!** + High school diploma or equivalent (preferred). + Previous experience in retail or guest service (preferred). + Previous specialty cheese experience (preferred) + Drive **Skills and Abilities:** + Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members, and guests. + Ability to work in a fast-paced environment. + Basic math skills for handling cash transactions. + Ability to read and follow instructions. + Good verbal communication skills. + Ability to operate cooking machinery. **Benefits:** **Compensation:** + Competitive hourly wage/salary. + Paid time and a quarter on Sundays + Benefits packages including health insurance, Disability plans, EAP, 401k plans, and Supplemental Insurances. + 10% discount, restrictions apply + Ace Hardware Discount at Lees Ace Hardware locations + Paid Time Off to those who qualify **Work Environment:** + Friendly and supportive team atmosphere. + Opportunities for career advancement and professional development. + Safety forward atmosphere + Innovative, supportive, and input driven management team