Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements
Responsibilities:
• Develops and delivers production and quality training to the Depot Repair Center personnel based on prescribed Lenovo guidelines and tools.
• Develop innovative and easy-to-understand training program.
• Create skills matrix on the USFC DRC personnel for operational assessment and readiness for machine repair, warehousing functions, material handling jobs
• Prepare schedules, provide classroom training AND on-the-job training to new hires and part-time workers.
• Analyze learning needs and develop appropriate training material.
• Interact with technical experts, supervisors and design course content.
• Document and maintain training records for all repair center personnel.
• Interact with respective departments in scheduling training programs.
• Execute a variety of related processes and procedures which require interaction with other departments. (Example ESD training, entitlement training, parts handling, etc.)
• Ability to evaluate student’s comprehension:
OJT Training
Classroom training
On line Boot Camp training
• Attend T3 training (train the trainer) when new machine is launched.
• Develop training plan and roll out plan for new product introduction.
• Work with individual development programs for associates who require additional training
• Assist analyzing quality issues as product concerns, training concerns.
• Develop individual development plans.
All other duties as assigned by the Lenovo/USFC Management Team to include Supervisors, Leads, etc.
Basic Qualifications:
• Previous teaching certification a plus
• Flexible work schedule to support both shifts.
Preferred Qualifications:
• HS or AA Degree/Trade Certificate preferred.
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