Hilton Istanbul Bosphorus - Making Hotel History in Istanbul Since 1955

\n

Hilton Istanbul Bosphorus holds a special place in history as the first Hilton hotel built outside the Americas. Since 1955, we’ve set the scene for some of the grandest moments, most exciting events, and biggest stars in modern Turkey. Learn how it all began before you make your own memories at Hilton Istanbul Bosphorus.

\n

Historic Moments at Hilton Istanbul

\n\nHilton Istanbul was the first modern hotel built in Europe after the Second World War.\nHilton Istanbul appears in the opening scene of 1963’s From Russia with Love, starring Sean Connery as James Bond.\nIstanbul’s first discotheque, Cloud 9, oapened at Hilton Istanbul in 1972.\nPilsen Pub, built in Hilton Istanbul in 1972, was the home of Istanbul’s first happy hour.\nMuhammad Ali was staying at Hilton Istanbul when he announced his retirement from boxing in 1976.\nHilton Istanbul has hosted royalty, politicians, and famous figures including Grace Kelly, Sophia Loren, and Louis Armstrong.\n\n

Hilton Istanbul Bosphorus has been also described as the university of tourism and filling the earth with the light and warmth of hospitality since 1955.

\n

As Hilton Türkiye we have been awarded with the Great Place to Work Academy – Best Place to Work award many times.

\n

THE ROLE:

\n

We are looking for the potential candidate for Drinks Director position in our Legendary Hotel Hilton Istanbul Bosphorus.

\n\nCompetitive Salary\nPrivate Health Insurance (Individual Manager package)\nCarpark subscription on team member rate\nGo Hilton: Team member rate while staying in Hilton Hotels both in & out of Turkey.\n50% discount on personal food & beverage consumption in the hotels.  \nSocial aid package\nFree laundry and dry cleaning for business attire\nExtended nursing hours of 1,5 hours until the baby reaches to 18 months (for new mother team members)\n1 day paid leave on the first school day of the children (only 1st day of the 1st class) for female team members\nPaid Paternity leave – 14 days\nUnlimited Training and development opportunities in and out of the Hotel\nUnlimited online courses opportunities from our own Hilton University\n

What will I be doing?

\n

As a Drinks Director, specifically, you would be responsible for performing the following tasks to the highest standards:

\n

Business Function

\n\nMonitor the division’s performance and service standards by analyzing of guest feedback and financial results, and initiate corrective action as needed.\nIdentify opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary changes.\nEnsure the drinks team is properly trained, certified and equipped to effectively carry out their responsibilities.\nProvide mentoring, coaching and regular feedback to manage conflict and improve performance.\nPrepare and monitor Beverage budgets, with focus on controlling expenses and ensure targets and objectives are met.\nOversee the day-to-day operations of our bars, ensuring service standards\nAssist in conducting monthly inventory checks on all operating equipment and supplies\n\n

Managing Execution

\n\nLead the management and coordination of drinks operations, ensuring quality and service standards are met.\nEnsure a high standard of guest service, addressing and resolving any complaints or issues promptly and professionally.\nCurate, plan and execute promotional activities and special events\nManage guest queries in a timely and efficient manner.\n\n

Developing Talent

\n\nAssist in recruiting, training, and managing the drinks team, fostering a positive and collaborative work environment Create tailored personal development plans for team members, focusing on skill enhancement and career growth.\nConduct performance appraisals, provide feedback, and develop team members to achieve their full potential.\nModel the Company’s culture, vision, mission and core values.\nProven leader who can coach, guide and build a high performing team\nMentor and provide career development opportunities for bartenders and drinks staff, strengthening loyalty and reducing turnover.\n\n

Building Relationships

\n\nDevelop and maintain strong relationships with guests, ensuring their needs and preferences are anticipated and met. Evaluate guest satisfaction levels with a focus on continuous improvement\nWork closely with other departments such as the kitchen, operations, and marketing to coordinate events, promotions, and special offerings.\nEstablish and nurture strong relationships with suppliers, distributors, and manufacturers of spirits, wines, mixers, and bar tools.\nBuild relationships with the local community through collaborations with charities, local events, or sponsorships that align with the venue’s values.\nBuild a cohesive, motivated, and high-performing bar team by fostering trust, communication, and mutual respect.\nSupport sustainability initiatives and environmentally responsible practices, gaining goodwill and positive public perception.\n\n

What are we looking for?

\n

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these values: 

\n\nHospitality - We're passionate about delivering exceptional guest experiences.\nIntegrity - We do the right thing, all the time.\nLeadership - We're leaders in our industry and in our communities.\nTeamwork - We're team players in everything we do.\nOwnership - We're the owners of our actions and decisions.\nNow - We operate with a sense of urgency and discipline\n\n

If your values match ours, we are also looking for your ability to;

\n\nPassion for experiencing drinks offerings to stay up to date on industry trends and innovations\nPersonable, empathetic leader who enjoys building cohesive teams.\nAbility to foster a positive and collaborative team environment, ensuring high service standards and employee retention.\nDemonstrate a commitment to diversity, equity, and inclusion through continuous development, modelling inclusive behaviors.\nExcellent analytical and organizational skills, with exceptional attention to detail.\nProven track record in managing, coaching, challenging and developing large teams.\nA smart and professional appearance.\n