**Job Description** **General Purpose** Operate a straight truck or pup truck to deliver products in a safe and timely manner to customers according to the delivery route schedule as determined by the supervisor. Demonstrate high standards of customer service. Communicate frequently with peers, supervisors, and others. **Job Duties and Responsibilities** + Operate a commercial motor vehicle in compliance with DOT and DFA rules, regulations and policies adhering to all safety practices + Deliver pre-ordered or unscheduled (special orders) products to customers (schools, grocery stores, nursing homes, etc.) according to route schedule and customer delivery expectations (e.g., put deliveries inside coolers and walk-ins) in a safe and timely manner + Follow designated routes and schedules unless otherwise directed by supervisory personnel. Report delivery delays to management due to road conditions, accidents or breakdowns + Based on route design, load and unload product as required at designated stops (manually with hook, 2-wheel cart and/or pallet jack); may include stocking, rotating, and/or ordering of product (varies from route to route) + Collect empty cases + Provide merchandising support based on customer requirements and promote the addition and sales of new products if appropriate + Communicate effectively and maintain good relations with customers, resolve customer complaints, and report any problems to the driver supervisor or manager + Ensure and/or perform proper maintenance on assigned vehicles and equipment used (tires, fuel, oil check, etc.) and maintain a clean vehicle + Ensure load is properly secured prior to travel and at each stop and make adjustments when needed + Complete all daily paperwork fully and correctly each day. Complete DOT and customer paperwork including delivery tickets, pre and post trip inspections, driver logs, trip records, and vehicle service reports + Submit all customer paperwork and deposits daily, including invoices, load orders, and handheld reports + Ensure sufficient route inventory levels to meet customer demands while adhering to account inventory control and company distribution procedures; document condition of freight before departure + Attend all driver workshops and training sessions + Use company supported applications or systems properly + Represent DFA positively and professionally at all times during interactions with customers or other individuals + The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required **Requirements** **Education and Experience** + High School Diploma or equivalent + Up to 2 years of experience driving a straight truck or pup truck, within the last 5 years preferred + Must meet minimum age requirements + Must meet DFA requirements for Motor Vehicle Records + Must meet all DOT requirements + Certification and/or License – valid CDL Class B/Class B with Air Brake endorsement **Knowledge, Skills, and Abilities** + Knowledge of DOT procedures, rules, and requirements + Skill with math for calculating load size and recording accurate volume/weight measurements + Customer service skills + Able to communicate effectively, both verbally and in writing + Able to contribute to the positive performance behaviors through personal example + Able to be proactive in seeking solutions and taking appropriate steps to solve problems + Able to work in collaboration effectively and foster good teamwork + Able to be punctual, follow directions, and meet deadlines + Able to interpret and apply company policies + Able to adapt and manage to change effectively + Able to perform task and duties with minimal supervision + Able to take initiative in performing job + Good organization and record keeping skills + Must be able to read, write and speak English An Equal Opportunity Employer