Build Your Career with Ashley

Master your craft by working on a team that constantly challenges you. As a member of our Transportation and Fleet Operations team, you’ll grow your future, advance your career, and learn from a caring community that wants to see you succeed.

Title: Driver Manager

Location: Spanaway, Washington

We are seeking a highly motivated and experienced Driver Manager to join our team. In this role, you will be responsible for overseeing and managing the day-to-day operations of our fleet ambassadors. Your primary focus will be optimizing fleet assets and ensuring the performance of our ambassadors.

What will you do?

Manage and optimize tractor and trailer utilization to maximize efficiency and productivity.

Assign new hires to appropriate routes and provide necessary support and training.

Address and resolve payroll, time off requests, and driver utilization concerns.

Review and approve timecards, ensuring accuracy and timeliness.

Handle and resolve customer complaints in a professional and timely manner.

Conduct interviews and make hiring decisions based on company standards and requirements.

Coordinate com-checks, and hotel stays, and ensure load quality meets company standards.

Conduct yard and cab audits to ensure safety, cleanliness, and compliance.

Coordinate random drug and alcohol testing as required by regulations.

Actively managing and addressing performance concerns with ambassadors, providing feedback, coaching, and support as needed.

Continuously recommend, develop, implement, and drive improvements to enhance systems, processes, methods, and resource utilization.

Proactively address driver concerns and issues, ensuring timely resolution.

Qualifications:

Previous experience in a similar role, preferably in the transportation or logistics industry.

Strong knowledge and understanding of fleet operations, tractor and trailer utilization, and driver management.

Excellent communication and interpersonal skills to effectively interact with the leadership team, staff from other departments, customers, and carriers.

Proven ability to manage and resolve conflicts and customer complaints professionally.

Strong problem-solving and decision-making skills.

Familiarity with DOT regulations and compliance requirements.

Proficient in using computer systems and software for record-keeping and analysis.

Ability to work in a fast-paced and deadline-driven environment.

A valid driver's license and a clean driving record.

Who We Are

At Ashley, we’re more than a business…we’re family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We’re problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for the status quo. It’s the reason we’re always searching for better ways to deliver an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.

Ready to grow? You’ve come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you’ll learn from the best in the business.

Apply today and find your home at Ashley!

Benefits We Offer

Health, Dental, Vision, and Employee Assistance Program

Paid Vacation, Holidays, and Your Birthday off

Generous Employee Discount on home furnishings

Professional Development Opportunities

Ashley Wellness Centers (location specific) and Medical Tourism

Telehealth

401(k) and Profit Sharing

Life Insurance

Our Core Values

Honesty & Integrity

Without hesitation, uses candor and is direct in communicationIs tough-minded in working in and meeting the demands of realityAlways tells the truth and follows through on commitments

Passion, Drive, Discipline

Enjoys working hard and pursues work with energy, drive and willpower to finish Is disciplined in developing consistency into work processesIs focused and relentless in achieving goals

Continuous Improvement/Operational Excellence

Fights to take costs and waste out of the systemSeeks to understand "why" something works the way it does, and through study and improvement determines how to better all processes and systems Strives for more in all areas of work by developing measurements, setting goals and then working on ways to exceed goals through problem solving methods that look beyond the obvious

Dirty Fingernail

​Does not rely on reports to run the business, but rather goes to the work that is being done and sees if the work is being done right for him/herselfHas an insatiable curiosity and takes a "Go and See" approach to understand the current state of the business and the competitive realitiesTakes a hands-on approach to tackle problems and demonstrates critical thinking through use of effective questioning…asking the 5 "Whys"

Growth Focused

Understands the customer’s needs and wants, then challenges current ways of doing business that inhibits growth and organizes work to meet those needsIs competitive by studying the competition and is aggressive in looking for ways to beat themStrives to be the BEST by improving quality of processes, reducing costs, doing more business, being profitable, and growing the business​

 

Compensation: Annual Salary $49,624- $65,000. Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related factors. 

Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company. 

Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 hours paid vacation and accrual Washington paid sick leave 1 hour for every 40 hours worked up to 52 hours. 

Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process. 

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need. 

To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility