At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
Medical, dental, and vision insurance, available on first working day
401(k), eligibility after one year of service
Employee stock purchase plan
Tuition reimbursement
With over 300 locations across the US, Apria Healthcare’s mission is to improve the quality of life for our 1.8 million patients at home by providing home respiratory services and select medical equipment to help them sleep better, breathe better, heal faster, and thrive longer. Additional information can be found at www.apria.com.
Salary Range: $20.83 - $30.33 / hour
**This position is eligible for a $2,000 sign on/retention bonus
JOB SUMMARY
Patient Service Technicians (PSTs) at Apria improve the quality of life for our patients at home by delivering, setting up, and instructing patients on the use of medical equipment (e.g., respiratory supplies, oxygen equipment, hospital beds, wheelchairs, etc.) in their homes and care facilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Delivers and picks up equipment from homecare patients. Sets up equipment and instructs patients on the basic use of equipment. Assists patients in solving problems regarding equipment use.Schedules and organizes daily deliveries and pickups according to geographic territory. Loads and unloads durable medical or infusion equipment, oxygen and medical supplies onto delivery vehicle.Complies with all applicable regulatory requirements including providing documents needed for the driver qualification file and abiding by hours of service, daily log, hazardous materials (placarding, training and shipping papers) and vehicle inspection and maintenance regulations.Completes necessary paperwork including daily delivery logs, pick-up and delivery forms, reimbursement documents and vehicle maintenance logs. Distributes paperwork to appropriate personnel.Notify supervisor if any one of the following items is discovered in the patient's home:
Physical abuse of any family member
Home environment is unsafe for the care ordered, such as unsanitary conditions or insufficient food for children
Animals in the home that cause unsanitary conditions
Maintains daily vehicle maintenance logs and incident reports. Ensures vehicles are in proper working condition. Ensures preventive maintenance on vehicles is performed on a timely basis according to D.O.T., F.D.A. and Joint Commission.Responds to emergency delivery calls as needed and on an on-call basis.May clean and assist with the repair of equipment.Performs routine vehicle maintenance including the checking of gasoline, oil fluids, tire pressure and brakes. Reports malfunction to supervisor.Performs other related duties as directed by supervisor.Other duties as assigned
SUPERVISORY RESPONSIBILITIES
N/AEducation and/or Experience
Education or experience equivalent to a high school diploma is required.At least one-year related work experience is required.
Certificates, Licenses, Registrations or Professional Designations
Successful completion of Apria Healthcare's Driver Training Program.Must meet job-related requirements to comply with D.O.T., F.D.A. and Joint Commissions regulations
SKILLS, KNOWLEDGE AND ABILITIES
Business AcumenProblem Solving/AnalysisCommunication ProficiencyPersonal Effectiveness/Credibility
Computer Skills
Basic computer skillsLanguage Skills
English (reading, writing, verbal)
Mathematical Skills
Basic math skills.
PHYSICAL DEMANDS
While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile (if applicable).
WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
The physical demands described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Apria Healthcare is committed to hiring veterans and military spouses.
If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.