Dealership:L0397 Driveway Home Office

DMV Specialist at Driveway.com

Location: 14900 Landmark Blvd, Dallas, TX 75254
Company: Driveway.com

Are you detail-oriented with a knack for navigating DMV processes across multiple states? Driveway.com is looking for a DMV Specialist who is skilled in managing and preparing out-of-state title work. If you're passionate about customer service and have a strong sense of urgency, this role could be a perfect fit!

Responsibilities:

Ensure paperwork is accurately completed before submitting to the DMV.Coordinate the delivery of DMV paperwork to appropriate vendors or state DMV offices.Process correction requests and communicate with customers and internal partners to obtain necessary documents.Communicate with vendors and state DMVs to obtain status updates.Follow up with internal partners regarding missing items required to submit DMV documents for processing.Coordinate the shipment of plates to customers.Provide timely and regular status updates as required.Perform other duties as assigned.

Skills and Qualifications:

Strong sense of urgency.Customer service background.Excellent time management skills.Critical thinking abilities.Strong attention to detail.Excellent written and verbal communication skills.Working knowledge of nationwide DMV processes and requirements.

Competencies

Does the right thing, takes action and adapts to changeSelf-motivated, believes in accountability, focuses on results, makes plans and follows throughBelieves in humility, shares best practices, desires to keep learning, measures performance and adapts to improve resultsThrives on a team, stays positive, lives our values

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.*

Up to 1/3 of time: standing, walking, lifting up to 25 poundsUp to 2/3 of time: sitting, kneeling, reaching, talking, hearing

*Reasonable accommodations may be made to enable individuals to perform the essential functions.

NOTE:  This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job.  While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.

We offer best in class industry benefits:Competitive pay Medical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.