Preston, United Kingdom, United Kingdom
1 day ago
DSP Service Level Manager

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

DSP Service level Manager

Salary: £38,000-£41,000 pa

Hours per week:39

Days: Monday-Friday

Times : 8:30-16:30

To implement and maintain the Service Centre strategy with out largest customer Boots DSP, that aims to achieve business goals through the effective operational discipline and operational excellence of the Service Centre to delight our customer through a quality service and have a fully engaged team member population.

The role of the DSP Service Level Manager is to oversee the management and smooth running of the DSP Functions in all aspects.


This responsibility includes but not limited to liaising with the senior management team at Boots DSP to resolve any issues, work with both the Preston AHDL team and Boots DSP team to continually improve both efficiency and customer service.

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The Service Centres provides daily deliveries to all other SC's to cross dock totes for final mile, as the DSP Service Manager for the local frontline operation, you will be required to support and assist the management team accuracy of the site and contractual obligations through our upstream and downstream customer.

Reviewing and supplying data led insights for business improvements and investigations as required . As well as operational process review for adherence to compliance and regulatory obligations.

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated CompaniesAffiliated Companies: Alliance Healthcare Management Services Limited

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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