Job Description:

Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check, and comps, delivery of order to guests, and bussing and cleaning of dining area. Responsible for the monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion.  Ensures work area is neat, clean, and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station. Ensures and monitors rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date, and proper storage containers to minimize waste and spoilage and ensure quality attractiveness. Partners with culinary team to work as a team to ensure coordinated workflow during shift to meet business demands and ensure customer satisfaction.   Maintains all equipment in proper fashion such as cappuccino machine, micros station, etc. Accountable for meeting or exceeding all State of Iowa and Harrah’s sanitation requirements (ServSafe).  Adheres to regulatory, safety, departmental, and company policies. Supports safety and accident prevention programs (non-slip footwear, proper lifting).  Presents oneself as a credit to Company and encourages others to do the same.  Performs all other related and compatible duties as assigned. 

Qualifications: 

6 months experience in food or customer service field with cash handling preferred. Must possess excellent interpersonal skills. Good oral and written communication skills, must be fluent and literate in English. Able to be on feet for the entire shift. Physically mobile with reasonable accommodations including ability to lift up to 50 lbs., and tolerate areas of high temperature in excess of 115 degrees and ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when stocking, storing and maneuvering around work area. Must be able to listen and respond to visual and aural cues. Must be able to tolerate areas containing second hand smoke, high noise levels, and bright lights.