What success looks like in this role:

Provides support for software, hardware and networking support for desktops, laptops and servers on site in UtrechtProvides maintenance and support on legacy productsMay Provides Support for Enterprise ProductsPerforms disk replacement on enterprise storage productsInstalls and maintains PCs and associated software, networks, servers and peripheralsSupports network products from operational and maintenance perspectivesPerforms installs, moves, adds and changes as requiredTests and certifies PCs, networks, servers and client approved applicationsProvides follow-up on problems or escalation.Maintains a high degree of professionalism in actions, demeanor and dress.Insures customer satisfaction throughout the service delivery transaction.Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
 

You will be successful in this role if you have:

Minimum 6 months hand-on technical experienceTroubleshooting software and hardware problemsKnowledgeable in servers, Microsoft/Linux/Unix applications, network protocol, internetworking, configuration, and possess advanced PC support capability.Ability to test and certify PC, networks, servers and client /Unisys approved software applications and associated peripheralsExperience with rack & stack activities for enterprise equipmentExperience with break & fix activities for enterprise equipment is an preBasic installation of standard software toolsSpecific Manufacturer certification is a plus. I, i.e. EMC, Dell, Cisco, Microsoft, Apple, Unisys. COMPTIA, and NETWORKPLUSExcellent analytical and client communication skillsDutch and English knowledgeWilling to travel on a daily basis to our clients, mainly region Amsterdam, incidentally throughout NLWilling to learnLiving area between Amsterdam – UtrechtDriving license is a must

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Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4).  US job seekers can find more information about Unisys’  EEO commitment here.