**Additional Information** Accommodation Service Charge Eligible **Job Number** 25000553 **Job Category** Loss Prevention & Security **Location** W London, 10 Wardour Street, London, England, United Kingdom, W1D 6QFVIEW ON MAP (https://www.google.com/maps?q=W%20London%2C%2010%20Wardour%20Street%2C%20London%2C%20England%2C%20United%20Kingdom%2C%20W1D%206QF) **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Join our vibrant team at W London** Explore an exciting new career path where your natural talent is celebrated. W London's work culture is uniquely designed to spark your imagination and curiosity. As a ‘"Talent", you represent W lifestyle to our guests. You are the soul behind the brand and you bring it to life. **W London - Why anywhere else?** + Competitive salary and benefits including pension and life assurance. + 20 days of holiday excluding public holidays (increase to 27 days with length of service) + Laundry services & dry cleaning for uniform. + Colleague restaurant. + Apprenticeship/Placement opportunities. + Extensive learning and Training Opportunities. + Experience a complementary stay after successful completion of probation at W London. + Employee assistance program. + Cycle to work scheme. + The largest Hospitality Company Travel discount scheme on the Globe - Travel the world with Marriott. + 20% Discount in all F&B outlets within Marriott Properties. + 30% discount at our Spa. **What will you be doing?** + Patrol all areas of the property; assist guests with room access. + Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. + Lock property entrances when required. + Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. + Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. + Defuse guest/employee disturbances. Call for outside assistance if necessary. + Complete incident reports to document all Security/Loss Prevention related incidents. + Handle all interruptions and complaints. + Resolve safety hazard situations. + Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. + Report to scenes of vehicle accidents/thefts. + Call for assistance using proper code responses. + Complete a Loss Prevention shift summary/daily activity report. + Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. + Conduct investigations and gather evidence. Conduct interviews with relevant parties. + Report accidents, injuries, and unsafe work conditions to manager. **To be considered for this role, all applicants must have proven right to work in the United Kingdom** _W Hotels are an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.