Job Title: Logistics Account Specialist Job Description As a Logistics Account Specialist, you will provide essential support to vendors and sellers using our client as their freight distributor. Your role will involve ensuring that customers receive the service they are due, solving operational problems, and resolving missed pickups to ensure freight is collected. You will analyze data, communicate with stakeholders, and manage a growing number of vendors. Responsibilities + Provide shipper support to vendors and sellers. + Ensure customers receive the required service and solve operational problems. + Research and resolve missed pickups to ensure freight collection. + Analyze daily reports on missed pickups and resolve issues using various tools and resources. + Start with managing 50 vendors and increase to 175 within 8 weeks. + Communicate predominantly in written form with vendors. + Manage inbound transport, scheduled pickups, re-routing hauls, and issue resolution. + Perform data analysis and interact with multiple vendors, particularly with 18-wheelers and freight. Essential Skills + Experience in vendor relations or account management. + Proficiency in Excel and Microsoft Office. + Strong data analysis and interpretation skills. + Experience in logistics, intermodal transportation, and written communication. Additional Skills & Qualifications + Customer obsession, bias for action, and a drive to deliver results. + Reliability and stability in work performance. + Associate’s degree required, Bachelor’s degree preferred. + 4-5+ years of industry experience (specific titles not required). + Ability to work with multiple screens and tabs simultaneously. + Strong problem-solving attitude. Work Environment This is a hybrid role with 2 days in the office and 3 days working remotely. The position may transition to fully on-site depending on desk space availability. You will work 40 hours per week, Monday through Friday, from 8:30 AM to 5:00 PM. Wednesdays and Thursdays are on-site days, while Mondays, Tuesdays, and Fridays are remote. The onboarding process includes 2 weeks of classroom and hands-on training, followed by a 6-week ramp-up period. The team is diverse and collaborative, and you will have the opportunity to grow, innovate, and make a direct impact on up to 1000 shipments per week. Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Atlanta,GA. Application Deadline This position is anticipated to close on Feb 28, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.