Job Description:

As a Site Reliability Engineer, you will play a crucial role in ensuring the reliability, scalability, and performance of our systems. You will collaborate with cross-functional teams to design, build, and maintain scalable infrastructure, automate operational processes, and respond to incidents swiftly. The ideal candidate is passionate about automation, has a deep understanding of system architecture, and is dedicated to delivering high-quality, reliable services.

Responsibilities:

System and Service Reliability
• Ensure overall reliability and performance
• Monitoring system health
• Performing root cause analysis
Incident/Ticket Management
• Alert management
• Incident response
• Triaging, Investigating & Mitigating incidents
• Co-ordinating with cross functional teams
Automation and Tooling
• Automation and process improvements
• Developing automation tools, scripts and infrastructure
• Identify and automate repetitive tasks to reduce manual work
Capacity Planning and Scalability
• Collaborate with development and infrastructure teams
• Conduct capacity planning exercises
• Forecast resource requirements
• Optimize system scalability to handle increased workloads
Performance and Optimization
• Monitor and analyze performance metrics
• Identify bottlenecks and recommend optimizations
• Collaborate to optimize application code, database queries and system configurations
Reliability Engineering Practices
• Advocate and implement reliability engg. practices
• Error budgeting and reviews
• Conduct blameless postmortems
Continuous Improvement
• Analyze incident trends and monitor system metrics
• Gather feedback from devops, app developers and customers
• Identify areas of improvement and collaborate with development teams
Collaboration and Communication
• Foster collaborations with development , operations & cross functional teams
• Acts as a bridge between different teams
• Knowledge sharing, promote effective communications
• Create and contribute to documentation & share best practices

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