Company Description

At H&M Group, we are here to inspire people around the world to express their personality through fashion and design by making a more sustainable lifestyle that is exciting and accessible for everyone – regardless of style or budget. To achieve that goal, we have set 2030 Goals for People, Planet and Growth, ensuring that we can continue leading our industry towards a sustainable future and creating long-term profitable growth. 
In the coming years, we focus on elevating the full H&M experience in the eyes of the consumers through Product, Experience and Brand all guided by our Brand Plan. Do you want to be part of making those goals a success?

We are currently seeking an E-Com Business Controller to join our team in Brazil. This role is essential in driving the digital profitable growth of the sales market and understanding the digital commercial performance and P&L. You will collaborate with local and regional teams to ensure a high-quality digital sales plan, analyze results, and identify strategic opportunities to optimize sales and profitability.

 

Job Description

As the E-Com Business Controller, you will take ownership of planning, forecasting, and following up on digital sales, securing actions that maximize net sales, omni profit, and customer base value. Your analytical expertise will enable you to synthesize data and translate it into actionable insights, collaborating effectively with diverse teams to drive business results.

Responsibilities:

Performance & Analysis: Review digital commercial performance, identify opportunities, and take actions connected to sales, traffic, and logistics.Planning & Forecasting: Develop, set, and follow up on digital sales plans and financial forecasts with the commercial team.Digital P&L Management: Drive and ensure actions that secure digital budget delivery, full sales plan execution, and P&L follow-up.Strategic Actions: Propose and implement commercial strategies and in-season adjustments based on sales and customer behavior analysis.Collaboration & Leadership: Work closely with E-com Commercial Managers and teams to align on daily operations and strategic objectives.Optimization Initiatives: Support full-funnel optimization and analyze performance data using tools such as Power BI and Tableau.Continuous Improvement: Provide analytical support to teams, create tools for daily operations, and encourage innovative problem-solving.

QualificationsEducation: Bachelor’s degree in Business, Economics, Engineering, or related field.Experience: 5+ years in eCommerce or relevant controlling roles in digital business, with expertise in analytics and financial reporting.Skills:Strong analytical skills, capable of synthesizing information and translating insights into strategic actions.Proficient in Power BI, Tableau, Excel, SQL, and web analytics.Commercial salesmanship with strategic thinking to optimize digital sales and omni profit.Effective communication and informal leadership skills; able to drive collaboration and achieve results.Mindset: Proactive, growth-oriented, and adaptable to change; a problem-solver who embraces innovation and continuous learning.

Additional Information

This is a full-time position and will be based in São Paulo, Brazil and will reports to the E-Com Commercial Manager for Brazil. 
If you feel that your experience, skills and ambitions are right for this role, please send your application as soon as possible but latest February 15th.
H&M is committed to creating a Diverse & Inclusive environment and we are actively looking for qualified candidates irrespective of race, gender, gender identity, sexual orientation, ethnicity, religion, national origin, disability or age.  

We look forward to receiving your application.