E-Commerce & Digital Strategy Manager

Department: Revenue & Reservations

Employment Type: Permanent - Full Time

Location: Egypt - Safaga

Reporting To: Director/Manager of Revenue Management

DescriptionSCOPEThe overall scope of the position is to manage the hotel’s website and position it as the priority channel of electronic distribution, manage the hotel’s online platforms and digital media campaigns and optimize the hotel’s overall digital presence.

OVERALL OBJECTIVES
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Key Responsibilities
\nMinimum of 3 to 4 years experience in a similar position.\nPreferably in an international, luxury five-star hotel.\nFluency in English – excellent oral and written skills.\nA minimum of 3 years experience in Web & Electronic Distribution and Digital Marketing.\n


Skills, Knowledge and Expertise\n
EXPERIENCE:\n\nMinimum of 3 to 4 years experience in a similar position.\nPreferably in an international, luxury five-star hotel.\nFluency in English – excellent oral and written skills.\nA minimum of 3 years experience in Web & Electronic Distribution and Digital Marketing.\nLanguage:Arabic & EnglishCOMPETENCIES:\nPassionate about achieving web traffic and revenue goals \nStrong communication skills\nDetail-oriented and hands-on\nBeing able to formulate a strong digital strategy and convince key stakeholders\nKnowledge of industry-specify measurements and best practices regarding Paid Media, SEO, Social Media, Conversion Rate Optimisation, etc.\nAbility to adapt to a frequently changing market environment. Be proactive and able to ‘think outside of the box’.\nRelevant experience in web-related work; hotel operations and revenue management experience are a plus\nEmbraces shifts in digital/social marketing\nTeam player with strong interpersonal skills\nAbility to investigate system malfunctions or user-input errors\nHigh analytical and reporting skills\nDemonstrates self-confidence, energy, enthusiasm and motivation\nAbility to analyze data, make meaningful conclusions and base sound decisions and strategies on these\n\n

\nTECHNICAL COMPETENCIES:\nProven working knowledge of Microsoft Office and Google Suite\nContent Management System (open source)\nWeb Analytics Tools\n


About KempinskiFounded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.

Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments, and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodations, superb cuisine, and unrivaled facilities - complemented by impeccable service.

For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility, and efficiency. Put simply, they are the first choice for the discerning individual.

In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambiance with the international standards of service and luxury that Kempinski guests have come to expect.