4655 Lenox Ave.

Jacksonville, FL 32205

Our Philosophy: Work is the Cornerstone of Life

At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. It’s a philosophy that we have been following in North Florida since 1940, when our local organization was founded as one of a growing number of independent non-profit affiliates of what is now Goodwill Industries International. Today, Goodwill Industries is the nation’s largest private provider of training and employment services for people with disabilities and special needs. And our local organization has grown into one of Goodwill’s top performers in placing people into employment.

The e-Commerce Fulfillment Associate is responsible for performing a variety of duties that support Goodwill of North Florida's on-line sales of donated items. The incumbent will be assigned a primary role but will be cross-trained in several different areas that may include listing products, taking photographs and fulfilling orders.

Job Duties

Pull sold orders from inventoryAs needed, pull sold items for customer pick up and secure in designated areaProperly package sold productCreate Shipping Labels following UPS and USPS guidelinesMonitor packing suppliesMonitor completion of daily shipments and maintain monthly shipping manifestsMaintain cleanliness and organization in the fulfillment areaMeet minimum shipping goalsProcessing donations adhering to Goodwill's standards and guidelinesRegularly meeting or exceeding quota standardsMaintaining a clean and safe work areaFollowing all safety proceduresFollowing all Loss Prevention guidelines and safety/security measuresOther duties may be assigned as business needs require

Minimum Qualification

High School or GED preferredSome work experience and knowledge of brand names and styles helpfulGood communication skillsMust be able to demonstrate good judgment in recognizing items appropriate for saleAble to follow instructions and comply with policies and proceduresAble to maintain good relationships with coworkers and management and work well in a team environmentMust be flexible and willing to learnData entry and typing skillsMust have basic computer skills including navigating on the internet and web-browingMust be familiar with key Internet sites including eBay and AmazonMust be able to read, write and speak English fluentlyMust be able to lift 50 pounds

Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status. 

Important Note 

Due to the volume of applications received, we are unable to provide information on application status by phone, e-mail, or in person. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for the next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time.