E-commerce Operations Coordinator
Magic One
E-commerce Operations Coordinator
Description\nAbout the Client
Our client is a health-focused home appliance company dedicated to improving air quality through innovative, doctor-designed humidifiers. They prioritize safety, ease of use, and premium materials to deliver award-winning products that families trust. Their mission is to blend cutting-edge technology with user-friendly design for healthier living environments.
Why does this role exist?
This role exists to provide critical support in managing the client’s Shopify e-commerce store and ensuring a seamless customer experience through quality assurance and operational excellence. The successful candidate will bridge communication between executives, developers, and marketing teams to maintain and improve the online store’s performance. Hiring for this position supports the company’s goal of delivering fresh, healthy air products efficiently while scaling their digital presence.
The Impact you’ll makeExecutive Support\nManage executive calendars, schedule meetings, and coordinate logistics\nMonitor inboxes and assist with communications and timely follow-ups\nPrepare meeting notes, presentations, and internal documentation\n
Shopify Store Management\nUpdate product pricing, descriptions, and website headers regularly\nConduct content audits and implement site-wide copy changes\nCreate or modify pages and collections using Shopify’s admin dashboard\n
Quality Assurance & Testing\nPerform QA checks after product launches, price updates, and site changes\nTest customer journeys such as add-to-cart, checkout, and confirmation emails\nIdentify, document, and escalate bugs or UX/UI issues promptly\n
Coordination with Developers and Agencies\nAct as the primary point of contact for developers, designers, and marketing partners\nTrack open projects, requests, and deadlines using project management tools (Asana, Trello, or Notion)\nClearly document and communicate technical requirements and QA feedback\n
General Operations\nMonitor store performance metrics and flag any irregularities\nAssist with pulling performance reports and customer data\nHelp document standard operating procedures (SOPs) and improve internal workflows\n
Skills, Knowledge and ExpertiseRequired:\nMinimum 2 years in executive assistant, e-commerce coordinator, or similar operational role\nProven experience managing Shopify or similar CMS/e-commerce platforms\nCoding experience (basic HTML/CSS or equivalent)\nHands-on experience in e-commerce management and QA testing\nStrong organizational and communication skills with attention to detail\nAvailability to work 40 hours per week, from Monday to Friday, 9:00 am – 6:00 pm Central Time.\nWFH Set-Up:\nComputer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.\nInternet speed of at least 40MBPS\nHeadset with an extended mic that has noise cancellation and a webcam\nBack-up computer and internet connection\nQuiet, dedicated workspace at home\n\n\nYour Superpowers:\nTechnical skills: Shopify admin proficiency, basic HTML/CSS, project management tools (Asana, Trello, Notion)\nQuality assurance mindset with an eye for detail and problem-solving\nExcellent written and verbal communication skills\nAbility to multitask and prioritize in a fast-paced, remote work environment\nProactive attitude and collaborative spirit\nYou should apply if… \nYou thrive in dynamic, fast-moving teams and remote-friendly setups\nYou value clear communication and take ownership of your responsibilities\nYou enjoy bridging technical and operational functions to drive business results\nYou are meticulous, organized, and driven to deliver high-quality work consistently\nYou are excited about contributing to a mission-driven company improving people’s health and wellbeing\n\nWhat to expect...
\nWork Setup:\nRemote position\nMust have a reliable internet connection and a quiet workspace\nRequired to provide own computer with Intel Core i5 or something similar or higher operating system\nWorking Hours:\n9:00 AM – 6:00 PM Central Time\n40 hours a week\nCompensation:\n$8 per hour\nNo benefits package included\n
Benefits
Department: Support & Leadership
Employment Type: Full Time
Location: Philippines
Reporting To: Client via Magic
Compensation: $8.00 / hour
Description\nAbout the Client
Our client is a health-focused home appliance company dedicated to improving air quality through innovative, doctor-designed humidifiers. They prioritize safety, ease of use, and premium materials to deliver award-winning products that families trust. Their mission is to blend cutting-edge technology with user-friendly design for healthier living environments.
Why does this role exist?
This role exists to provide critical support in managing the client’s Shopify e-commerce store and ensuring a seamless customer experience through quality assurance and operational excellence. The successful candidate will bridge communication between executives, developers, and marketing teams to maintain and improve the online store’s performance. Hiring for this position supports the company’s goal of delivering fresh, healthy air products efficiently while scaling their digital presence.
The Impact you’ll makeExecutive Support\nManage executive calendars, schedule meetings, and coordinate logistics\nMonitor inboxes and assist with communications and timely follow-ups\nPrepare meeting notes, presentations, and internal documentation\n
Shopify Store Management\nUpdate product pricing, descriptions, and website headers regularly\nConduct content audits and implement site-wide copy changes\nCreate or modify pages and collections using Shopify’s admin dashboard\n
Quality Assurance & Testing\nPerform QA checks after product launches, price updates, and site changes\nTest customer journeys such as add-to-cart, checkout, and confirmation emails\nIdentify, document, and escalate bugs or UX/UI issues promptly\n
Coordination with Developers and Agencies\nAct as the primary point of contact for developers, designers, and marketing partners\nTrack open projects, requests, and deadlines using project management tools (Asana, Trello, or Notion)\nClearly document and communicate technical requirements and QA feedback\n
General Operations\nMonitor store performance metrics and flag any irregularities\nAssist with pulling performance reports and customer data\nHelp document standard operating procedures (SOPs) and improve internal workflows\n
Skills, Knowledge and ExpertiseRequired:\nMinimum 2 years in executive assistant, e-commerce coordinator, or similar operational role\nProven experience managing Shopify or similar CMS/e-commerce platforms\nCoding experience (basic HTML/CSS or equivalent)\nHands-on experience in e-commerce management and QA testing\nStrong organizational and communication skills with attention to detail\nAvailability to work 40 hours per week, from Monday to Friday, 9:00 am – 6:00 pm Central Time.\nWFH Set-Up:\nComputer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.\nInternet speed of at least 40MBPS\nHeadset with an extended mic that has noise cancellation and a webcam\nBack-up computer and internet connection\nQuiet, dedicated workspace at home\n\n\nYour Superpowers:\nTechnical skills: Shopify admin proficiency, basic HTML/CSS, project management tools (Asana, Trello, Notion)\nQuality assurance mindset with an eye for detail and problem-solving\nExcellent written and verbal communication skills\nAbility to multitask and prioritize in a fast-paced, remote work environment\nProactive attitude and collaborative spirit\nYou should apply if… \nYou thrive in dynamic, fast-moving teams and remote-friendly setups\nYou value clear communication and take ownership of your responsibilities\nYou enjoy bridging technical and operational functions to drive business results\nYou are meticulous, organized, and driven to deliver high-quality work consistently\nYou are excited about contributing to a mission-driven company improving people’s health and wellbeing\n\nWhat to expect...
\nWork Setup:\nRemote position\nMust have a reliable internet connection and a quiet workspace\nRequired to provide own computer with Intel Core i5 or something similar or higher operating system\nWorking Hours:\n9:00 AM – 6:00 PM Central Time\n40 hours a week\nCompensation:\n$8 per hour\nNo benefits package included\n
Benefits
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