Pune Maharashtra, IND
23 days ago
E-Commerce Specialist (Healthcare /Supplement category experience preferred)
About xLongevity : xLongevity is all-in-one solution with an app, coaches, supplements and testing to empower you to live a long, active, fulfilling and healthy life. Please visit our website for more details https://xLongevity.com Location - Pune Position Overview: We are seeking a dynamic and results-driven E-Commerce Specialist with 5+ years of experience to join our team. The ideal candidate will play a key role in managing and optimizing our online sales channels, enhancing customer experience, and driving revenue growth across multiple platforms. Key Responsibilities : 1. E-Commerce Platform Management : + Manage online product listings across marketplaces such as Amazon,  + Flipkart, Shopify, and others. Regularly update product descriptions, images, pricing, and inventory levels. +  Ensure accuracy and consistency of product information across all platforms. 2. Digital Marketing Coordination: + Collaborate with the digital marketing team to execute campaigns that increase traffic and conversion rates. + Optimize product listings with keywords, SEO-friendly content, and promotional strategies. + Monitor and analyze performance metrics like CTR, conversion rates, and sales growth.  3. Order Fulfillment & Logistics Coordination : +  Work closely with 3PL partners and distributors to ensure smooth order processing and timely deliveries. +  Address customer issues related to orders, shipping, or returns promptly. 4 .Customer Engagement & Support : + Enhance customer experience through exceptional support and clear communication. +  Respond to inquiries, resolve complaints, and collect feedback to improve processes.  5.Data Analysis & Reporting : + Analyze sales trends, customer behavior, and competitor strategies to identify growth opportunities. + Provide regular performance reports and actionable insights to the management team. 6 .Process Improvement : + Suggest and implement strategies to streamline operations, reduce costs, and improve efficiency. + Stay updated on industry trends, platform updates, and e-commerce technologies. Qualifications and Skills : +  Bachelor’s degree in Marketing, Business Administration, or a related field. +  5+ years of experience in e-commerce operations, digital marketing, or online sales. +  Proficiency in managing e-commerce platforms like Amazon Seller Central, Shopify, or equivalent. + Familiarity with digital marketing tools (e.g., Google Analytics, PPC campaigns, SEO tools). + Strong analytical skills with a data-driven mindset. + Excellent organizational, multitasking, and communication skills. +  Experience in coordinating with 3PL partners and understanding supply chain dynamics is a plus What We Offer : + Competitive salary and performance-based incentives. + Opportunity to work with a diverse and talented team of professionals. + Exposure to a wide range of industries and clients. + Supportive work environment that fosters professional growth and development. + Opportunity to make a meaningful impact on wellness and preventive healthcare. To apply, please submit your resume and a brief cover letter detailing your interest in the position and relevant experience. We look forward to hearing from you. Powered by JazzHR
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