E-Commerce Specialist (Healthcare /Supplement category experience preferred)
Windmill Smart Solutions
About xLongevity :
xLongevity is all-in-one solution with an app, coaches, supplements and testing to empower you to live a long, active, fulfilling and healthy life.
Please visit our website for more details https://xLongevity.com
Location - Pune
Position Overview:
We are seeking a dynamic and results-driven E-Commerce Specialist with 5+ years of experience to join our team. The ideal candidate will play a key role in managing and optimizing our online sales channels, enhancing customer experience, and driving revenue growth across multiple platforms.
Key Responsibilities :
1. E-Commerce Platform Management :
+ Manage online product listings across marketplaces such as Amazon,
+ Flipkart, Shopify, and others. Regularly update product descriptions, images, pricing, and inventory levels.
+ Ensure accuracy and consistency of product information across all platforms.
2. Digital Marketing Coordination:
+ Collaborate with the digital marketing team to execute campaigns that increase traffic and conversion rates.
+ Optimize product listings with keywords, SEO-friendly content, and promotional strategies.
+ Monitor and analyze performance metrics like CTR, conversion rates, and sales growth.
3. Order Fulfillment & Logistics Coordination :
+ Work closely with 3PL partners and distributors to ensure smooth order processing and timely deliveries.
+ Address customer issues related to orders, shipping, or returns promptly.
4 .Customer Engagement & Support :
+ Enhance customer experience through exceptional support and clear communication.
+ Respond to inquiries, resolve complaints, and collect feedback to improve processes.
5.Data Analysis & Reporting :
+ Analyze sales trends, customer behavior, and competitor strategies to identify growth opportunities.
+ Provide regular performance reports and actionable insights to the management team.
6 .Process Improvement :
+ Suggest and implement strategies to streamline operations, reduce costs, and improve efficiency.
+ Stay updated on industry trends, platform updates, and e-commerce technologies.
Qualifications and Skills :
+ Bachelor’s degree in Marketing, Business Administration, or a related field.
+ 5+ years of experience in e-commerce operations, digital marketing, or online sales.
+ Proficiency in managing e-commerce platforms like Amazon Seller Central, Shopify, or equivalent.
+ Familiarity with digital marketing tools (e.g., Google Analytics, PPC campaigns, SEO tools).
+ Strong analytical skills with a data-driven mindset.
+ Excellent organizational, multitasking, and communication skills.
+ Experience in coordinating with 3PL partners and understanding supply chain dynamics is a plus
What We Offer :
+ Competitive salary and performance-based incentives.
+ Opportunity to work with a diverse and talented team of professionals.
+ Exposure to a wide range of industries and clients.
+ Supportive work environment that fosters professional growth and development.
+ Opportunity to make a meaningful impact on wellness and preventive healthcare.
To apply, please submit your resume and a brief cover letter detailing your interest in the position and relevant experience. We look forward to hearing from you.
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