Job Description:

This role provides process support to the operations delivery team and the customer services teams in monitoring and maintaining E-invoicing process. This role is directly responsible for the implementation of E-invoicing interfaces partnering with IT and the daily maintenance of invoicing and E-invoicing in government portals. The ultimate aim is to propose enhancements to already existing processes, develop standard work and drive efficiency and operational excellence within the Envista Prague Center.

ACCOUNTABILITIES

- Develops and maintains a process for E-invoicing into government portals - Responsible for daily quality checks of E-invoices in both SAP and Oracle for all Envista Operating Companies

- Works closely with all Customer Service, Cash Collection and Accounts Payable teams to investigate and fix E-invoicing transmission errors, ensuring a resolution is found and resend invoices

- Manual upload of E-invoices for customers where no interface is yet built

- Run and analyse daily reports

- Work with IT to implement an E-invoicing interface for public customers in a number of countries in EMEA

- Responsible for testing the implementation of the interface

- Acts as a specialist on E-invoicing processes to support Operations and Customer Service teams

- Ensure that adequate internal controls are monitored on E-invoicing

- Provide support and coordinate data collection when required in case of Audits

- On an ad-hoc basis the employee may be asked to perform tasks linked to e-invoicing not listed here

This Job is also suitable for persons with disabilities; attendance required – disabled-accessible building.

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Job Requirements:

Critical Knowledge and Qualifications:

College level or university bachelor level education in Finance, Accounting or Business or equivalent educationBackground in managing processes, identifying pain points in processesSetting up KPI’s to measure process and resolve defectsStrong knowledge in working with Customer Master DataComputer Skills (Office, Oracle/SAP, Outlook, PowerPoint )

Critical Skills/technical know-how:

Fluent in English, other European language skills at intermediate level are preferredSkilled in using excel and PowerPointKnowledge of SAP and/or OracleKnowledge of credit collections processes desirableCollaborative and team orientated approach

Critical Experience:

2+ years’ experience in a customer service or similar roleExperience in managing invoicing processes desired by not mandatoryShared service center experience preferably in a multinational corporate environmentKnowledge of Sox control framework and testing

Operating Company:

Corporate

Envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. Envista helps its partners deliver the best possible patient care through industry-leading products, solutions, and technology. Our comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers an estimated 90% of dentists’ clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile.

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate.  Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes.  An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening.  Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.