About the Operational Services Division (OSD)

The Operational Services Division (OSD) is an oversight agency of the Commonwealth of Massachusetts within the Executive Office for Administration and Finance. OSD’s primary focus is to help our government buyers and business customers succeed in meeting their goals by providing outstanding customer service, competent advice and guidance, and high-quality products and services that exceed the expectations of those we serve.

Join our Dynamic Team

OSD's diverse team of 150 professionals is transforming the way government operates. Our hybrid work environment fosters creativity and collaboration, allowing us to deliver cutting-edge solutions in strategic sourcing, print and mail, surplus property, and more. Join us and make a lasting impact. The Performance analytics team provides analytics, reporting and support to the various procurement and ancillary systems to the various units within OSD.

The Commonwealth is seeking an experienced E-Procurement System Design and Administration Specialist to serve as the lead analytics and reporting analyst for COMMBUYS-CLM, the state’s web-enabled purchasing, procurement, and contract lifecycle management system. This position will primarily play a key role in the design, implementation, and administration of a new e-procurement system to replace the current platform by 2028. The successful candidate will leverage their deep knowledge of Commonwealth procurement processes, business operations, and technical systems to lead this critical initiative.

Key Responsibilities

Analyze and thoroughly familiarize with current procurement processes to support the eventual design and implementation of a new e-procurement system set to replace the existing platform by 2028. Translate business requirements into a scalable and robust solution for the new procurement platform, ensuring alignment with Commonwealth procurement, fiscal, and regulatory policies and lead the transition to the new e-procurement system, ensuring seamless integration with existing systems and processes.Serve as the lead analytics and reporting specialist for the COMMBUYS-CLM system, responding to data inquiries from internal and external stakeholders and manage application access and ensure compliance with privacy guidelines, including adherence to PII regulations. Develop a deep understanding of the Commonwealth's procurement and business processes and how COMMBUYS-CLM data supports analysis and reporting.Collaborate with business units and vendors to develop new features for COMMBUYS-CLM, facilitating system improvements that align with business needs. Provide data for analytics and reporting to support decision-making in procurement and contract management processes.Collaborate with teams across procurement, finance, IT, and other stakeholders to deliver an optimized and sustainable e-procurement solution. Take initiative to contribute to the team’s efforts on various projects and ensure successful outcomes through strong project management, communication, and relationship-building skills.

Qualifications:

Bachelor’s degree in data science, Information Management, Business Analytics, or a related field; a master’s degree is preferred.3-5 years of proven experience in procurement systems administration, analytics, and implementing enterprise procurement systems or other large-scale enterprise software solutions.Strong knowledge of procurement policies, fiscal processes, and regulatory requirements and ability to translate complex business requirements into technical specifications and system features and familiarity with PII compliance and data privacy regulations.Excellent project management and organizational skills with the ability to handle multiple projects simultaneously. Identify gaps or inefficiencies in data management processes and develop solutions. Drive the completion of tasks related to data flow, data mapping, and ensuring data quality, with urgency to meet project deadlines.Strong analytical skills, with experience in data reporting, business process optimization, and performance measurement and navigate the complexities of data systems and governance frameworks, making informed decisions on data structure, validation, and governance even with incomplete information.Clearly convey data governance principles, policies, and the importance of data quality to various stakeholders, tailoring communication to different teams, whether technical or non-technical.Proficiency in data analysis tools such as Excel, Qlik, Power BI, Tableau, or similar platforms and drive the completion of tasks related to data flow, data mapping, and ensuring data quality, with urgency to meet project deadlines.Knowledge of e-procurement trends and technologies and experience working with public sector procurement systems is a plus

The Operational Services Division values staff diversity and contributions to an inclusive working and learning environment.

DEI Value Statement

Diversity, Equity, and Inclusion are integral to the Operational Services Division’s (OSD's) mandate to oversee transparent and equitable practices through a variety of public services and programs within the Commonwealth of Massachusetts. OSD commits to cultivating and nurturing a diverse workforce, which is reflective of the communities we serve and recognized as our greatest strength. Diversity, Equity, and Inclusion are our core principles, guiding us in who we aspire to be in our business operations and partnerships.

About the Operational Services Division (OSD)

The Operational Services Division (OSD) is an oversight agency of the Commonwealth of Massachusetts within the Executive Office for Administration and Finance. OSD’s primary focus is to help our government buyers and business customers succeed in meeting their goals by providing outstanding customer service, competent advice and guidance, and high-quality products and services that exceed the expectations of those we serve.

Join our Dynamic Team

OSD's diverse team of 150 professionals is transforming the way government operates. Our hybrid work environment fosters creativity and collaboration, allowing us to deliver cutting-edge solutions in strategic sourcing, print and mail, surplus property, and more. Join us and make a lasting impact. The Performance analytics team provides analytics, reporting and support to the various procurement and ancillary systems to the various units within OSD.

The Commonwealth is seeking an experienced E-Procurement System Design and Administration Specialist to serve as the lead analytics and reporting analyst for COMMBUYS-CLM, the state’s web-enabled purchasing, procurement, and contract lifecycle management system. This position will primarily play a key role in the design, implementation, and administration of a new e-procurement system to replace the current platform by 2028. The successful candidate will leverage their deep knowledge of Commonwealth procurement processes, business operations, and technical systems to lead this critical initiative.

Key Responsibilities

Analyze and thoroughly familiarize with current procurement processes to support the eventual design and implementation of a new e-procurement system set to replace the existing platform by 2028. Translate business requirements into a scalable and robust solution for the new procurement platform, ensuring alignment with Commonwealth procurement, fiscal, and regulatory policies and lead the transition to the new e-procurement system, ensuring seamless integration with existing systems and processes.Serve as the lead analytics and reporting specialist for the COMMBUYS-CLM system, responding to data inquiries from internal and external stakeholders and manage application access and ensure compliance with privacy guidelines, including adherence to PII regulations. Develop a deep understanding of the Commonwealth's procurement and business processes and how COMMBUYS-CLM data supports analysis and reporting.Collaborate with business units and vendors to develop new features for COMMBUYS-CLM, facilitating system improvements that align with business needs. Provide data for analytics and reporting to support decision-making in procurement and contract management processes.Collaborate with teams across procurement, finance, IT, and other stakeholders to deliver an optimized and sustainable e-procurement solution. Take initiative to contribute to the team’s efforts on various projects and ensure successful outcomes through strong project management, communication, and relationship-building skills.

Qualifications:

Bachelor’s degree in data science, Information Management, Business Analytics, or a related field; a master’s degree is preferred.3-5 years of proven experience in procurement systems administration, analytics, and implementing enterprise procurement systems or other large-scale enterprise software solutions.Strong knowledge of procurement policies, fiscal processes, and regulatory requirements and ability to translate complex business requirements into technical specifications and system features and familiarity with PII compliance and data privacy regulations.Excellent project management and organizational skills with the ability to handle multiple projects simultaneously. Identify gaps or inefficiencies in data management processes and develop solutions. Drive the completion of tasks related to data flow, data mapping, and ensuring data quality, with urgency to meet project deadlines.Strong analytical skills, with experience in data reporting, business process optimization, and performance measurement and navigate the complexities of data systems and governance frameworks, making informed decisions on data structure, validation, and governance even with incomplete information.Clearly convey data governance principles, policies, and the importance of data quality to various stakeholders, tailoring communication to different teams, whether technical or non-technical.Proficiency in data analysis tools such as Excel, Qlik, Power BI, Tableau, or similar platforms and drive the completion of tasks related to data flow, data mapping, and ensuring data quality, with urgency to meet project deadlines.Knowledge of e-procurement trends and technologies and experience working with public sector procurement systems is a plus

The Operational Services Division values staff diversity and contributions to an inclusive working and learning environment.

DEI Value Statement

Diversity, Equity, and Inclusion are integral to the Operational Services Division’s (OSD's) mandate to oversee transparent and equitable practices through a variety of public services and programs within the Commonwealth of Massachusetts. OSD commits to cultivating and nurturing a diverse workforce, which is reflective of the communities we serve and recognized as our greatest strength. Diversity, Equity, and Inclusion are our core principles, guiding us in who we aspire to be in our business operations and partnerships.

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements:

Applicants must have (A) at least four years of full-time or equivalent part-time professional experience performing related duties that include business data recovery, analysis, querydesign, reporting and statistical analysis; or (B) any equivalent combination of the required experience and the substitution below.

Substitutions:

I. A Bachelor’s degree with a major in Mathematics, Economics, Computer Science, Information Management, Statistics or a related field may be substituted for two (2) years of the required experience

II. A Master’s degree or higher with a major in Mathematics, Economics, Computer Science, Information Management, Statistics or a related field may be substituted for three (3) years of the required experience

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics?Explore our Employee Benefits and Rewards

An Equal Opportunity / Affirmative Action Employer.Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements:

Applicants must have (A) at least four years of full-time or equivalent part-time professional experience performing related duties that include business data recovery, analysis, querydesign, reporting and statistical analysis; or (B) any equivalent combination of the required experience and the substitution below.

Substitutions:

I. A Bachelor’s degree with a major in Mathematics, Economics, Computer Science, Information Management, Statistics or a related field may be substituted for two (2) years of the required experience

II. A Master’s degree or higher with a major in Mathematics, Economics, Computer Science, Information Management, Statistics or a related field may be substituted for three (3) years of the required experience

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics?Explore our Employee Benefits and Rewards

An Equal Opportunity / Affirmative Action Employer.Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.