Company Overview Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. Job Summary and Responsibilities Acentra seeks a part-time Employee Assistance Program (EAP) Consultant to join our growing team for the State of Wisconsin. Job Summary: As an Employee Assistance Program (EAP) Consultant - Part-time at Acentra Health, the licensed clinician will provide a full range of EAP services for employees, managers, and eligible family members. ** Work location anywhere in the U.S. and must be an active, unrestricted, Wisconsin Licensed Counselor in the behavioral healthcare field (see Required Qualifications section below). ** ** Work schedule: 20 hours/week. The hours are flexible and will be determined by the selected candidate's availability along with approval from your Leader. This will be agreed upon during the interviewing process, and the selected candidate must maintain the set schedule once started. ** Responsibilities: Consistently provide exceptional and proactive services as a licensed clinician, ensuring smooth integration with Acentra Health operations and accounts. Provide direct counseling and outreach services that create awareness of EAP services. Make referrals to treatment services where appropriate, ensuring a satisfactory client experience transitioning from EAP services to treatment services. Refer to community resources to support clients’ well-being and mental health. Comply with all Clinical and Professional protocols, processes, and Acentra Health policies. Understand the scope of EAP services and as needed, communicate that scope to external parties, including clients, managers, and other support staff. Consult with Acentra Health supervisors concerning clinical case staffing and high-risk cases. Maintain and manage a caseload of direct service counseling clients, maintaining case records following Acentra Health policies and practices. Display excellent teamwork, communication, and collaboration with your manager and other Acentra Health staff. Work in collaboration with other internal and external stakeholders, always displaying professionalism. Using a consultative approach, establish effective relationships with our clients and proactively collaborate on opportunities for product enhancement and optimization services to meet the client’s specific needs. Exhibit excellent interpersonal and problem-solving skills to retain and service our clients and the organization. Maintains the security of areas, materials, and private information. This includes physical and virtual storage and filing. Maintain a professional demeanor with customers and co-workers to represent Acentra Health’s values and standards. Perform daily duties and undertake and complete related projects in the area of expertise with minimal supervision. Additional related projects/tasks/duties as assigned by the position’s manager. Qualifications Required Qualifications: An active, unrestricted, Wisconsin Licensed Counselor in the behavioral healthcare field (e.g., LCHC, LCMH, LCMHC, LCPC, LCSW, LMFT, LMHC, LPC, LPCC, LSAC, LSW) issued by the Wisconsin Department of Safety and Professional Services (WDSPS). Master's or Doctoral degree in Social Work, Counseling, Marriage and Family Therapy, or a related field. 3+ years of clinical experience. 1+ years of case management review experience. Proficiency in using Microsoft Word, Excel, and other applications in the Microsoft Office suite. Excellent written and verbal communication skills. Ability to work independently. Maintain a high level of confidentiality. Good problem-solving skills. Work telephonically and with computer systems. Assist members, and conduct outreach to members without prior engagement. Flexibility and strong organizational skills. Strong understanding of cultural competency when working with the population. Ability to multi-task and prioritize with variable and sometimes conflicting deadlines, superior attention to detail, and demonstrated decision-making ability. Demonstrated initiative and judgment in the performance of job responsibilities. Maintain professionalism, flexibility, and dependability under pressure. Strong communication (written/verbal), interpersonal, organizational, time management, and communication skills with a strong focus on customer service, including building and maintaining relationships with internal/external customers and facilitating meetings. Ability to research/identify and apply appropriate standards of care. Interest in continuous learning and a commitment to staying informed on regulatory changes. Preferred Qualifications: 5+ years of clinical experience. EAP experience. #LI-SD1 Why us? We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes. We do this through our people. You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career. Thank You! We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search! ~ The Acentra Health Talent Acquisition Team Visit us at Acentra Health EEO AA M/F/Vet/Disability Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law. Benefits Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more. Compensation The pay range for this position is listed below. “Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.” Pay Range USD $23.02 - USD $35.97 /Hr.