CNSI and Kepro are now Acentra Health!  Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. 

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. 

Acentra is looking for a EAP Counselor to join our growing team.

Job Summary:

The EAP Consultant performs clinical telephonic assessments and consultations, delivering comprehensive referrals and ensuring diligent follow-up for managers, employees, and their family members covered by the Employee Assistance Program

Job Responsibilities:

Conduct both routine and urgent clinical risk assessments, offering expert consultations, short-term issue resolution, and comprehensive referral services for all members seeking assistance. Provide management consultation services to various levels of management and human resources within our broad customer base. The EAP Consultant must demonstrate proficiency in assessing a wide spectrum of workplace issues and devising suitable action plans, remaining well-versed in essential workplace legislations like ADA, DOT, Sexual Harassment, and Duty to Warn. Display a comprehensive understanding of the organization's customer base, staying updated on issues affecting customers from both legislative and customer-specific standpoints. Engage in additional assigned duties to support internal and external customers in achieving the EAP department's goals.