**Working Title: Early Learning Scholarship System Support and Product Associate** **Job Class: Management Analyst 4** **Agency: Children Youth & Families Dept** + **Job ID** : 83292 + **Location** : St. Paul + **Telework Eligible** : Yes, hybrid position + **Full/Part Time** : Full-Time + **Regular/Temporary** : Unlimited + **Who May Apply** : Open to all qualified job seekers. This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 1/22/25. _Please note that to be considered a bidder, you must be a permanent non-probationary DCYF employee in the same job classification as the position._ + **Date Posted** : 01/15/2025 + **Closing Date** : 01/28/2025 + **Hiring Agency/Seniority Unit** : Children Youth & Families Dept / DCYF Central Office MAPE + **Division/Unit** : DCYF/ Early Learning Scholarships + **Work Shift:** Day Shift + **Work Hours** : 8:00 am - 4:30 pm + **Days of Work** : Monday - Friday + **Travel Required** : No + **Salary Range:** $32.99 - $48.93 / hourly; $68,883 - $102,165 / annually + **Classified Status** : Classified + **Bargaining Unit/Union** : 214 - MN Assoc of Professional Empl/MAPE + **FLSA Status** : Nonexempt + Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes **The work you'll do is more than just a job.** At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. In the 2023 legislative session, the Governor’s Office, Minnesota legislature, and leaders for children and families worked in partnership to pass legislation establishing the Department of Children, Youth, and Families (DCYF) to create a sustainable, public face for children’s issues in state government. This new cabinet-level agency brings together programs centered on children and families, including childcare and early learning, child support, child safety and permanency, economic support and food assistance, and youth opportunity. The new Department of Children, Youth, and Families (DCYF) Agency became effective on July 1, 2024. _***_ _Hybrid option is_ _available_ _.***_ Under limited supervision, this position exists to provide technical support and guidance to the users of the Minnesota Department of Children, Youth and Family’s Early Learning Scholarship Administration System (ELSA), a complex web-based data and payment application system built on a relational database. This position will support the user experience of other systems used for the Early Learning Scholarship program, including but not limited to the online scholarship application and administrative system built in Salesforce, and support transition to any future systems. This position provides leadership for continuous quality improvement for the scholarship program, is the primary contact and coordinator for scholarship data requests, and will support provision of data for compliance, tracking, and results driven accountability needs related to the scholarship program. Additionally, this position provides consultation and professional advice to educational personnel, institutions, organizations and policymakers centered on the Early Learning Scholarships Program, with specialization in managing program data and guiding implementation and policy as it intersects other Early Learning education programs. Responsibilities include: + Managing the user experience and daily operations of the Early Learning Scholarship Administration System (ELSA), serving as the primary contact for Area Administrators, school districts, charter schools and childcare programs to problem solve around data issues, address timeliness of data submission and data quality. + Collaborating with the rest of the Early Learning Scholarships Program team, co-leading continuous improvement of program policy and implementation in coordination with other data leads in the Division, Data Analytics Division, OHE and DHS, by supporting data analysis, evaluation and research related to early childhood financing and program participation, to support the unit and Division in meeting its objectives and mission. + Providing program expertise for Product Experience Team Cases for the On-line Scholarship Application and Administrative hub. + Coordinate temporary projects, committees, or working groups, short and long term, as directed by supervisor and division director. + Providing representation and support work as a member of the Early Learning Services Division as needed. **Minimum Qualifications** Three (3) years of professional experience with Data Systems that demonstrates the following: + Experience with providing user experience and technical support in a variety of formats (phone call, email, self-service portal, etc.) + Experience with data collection, analysis, and/or reporting including but not limited to, using data visualization tools. + Experience using a variety of technology software and platforms, and demonstrated proficiency with Microsoft Excel **Preferred Qualifications** + Experience with using the Early Learning Scholarship Administration System (ELSA) or similar public sector systems + Experience with user research and data analytics to understand user experience for improving systems to support continuous quality improvement of programs + Strong written communication skills, demonstrating an ability to provide technical information to multiple audiences, inclusive of data and data visualizations. + Advanced user experience and technical support working effectively with others from different backgrounds and cultures. **Additional Requirements** REFERENCE/BACKGROUND CHECKS – DCYF will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment. AN EQUAL OPPORTUNITY EMPLOYER Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.