USA
203 days ago
East Coast Leisure Sales Manager
The Resort at Paws Up is America’s premier luxury ranch resort. Set on a 37,000-acre ranch, Paws Up embodies the spirit of the American West with constant innovation and evolution to deliver the quintessential luxury experience for affluent and influential travelers from all over the world. It’s a family-owned and award-winning destination that truly inspires. The Resort at Paws Up is seeking an East Coast - Leisure Sales Manager with established client relationships within the travel agent industry, results driven, proven history of achieving revenue goals, along with maintaining high customer satisfaction levels within all markets. Resort or upscale hotel experience preferred. Independent hotel or resort experience a plus. Ability to develop long-term relationship is a must. Must have a passion for hospitality sales and working with colleagues to achieve bottom-line objectives. Skilled at assessing client needs, tailoring programs to meet those needs, negotiating contracts, closing deals and attracting a large account following. Consistent record as an exceptional closer and top sales producer. Conference center experience helpful, but not required. Candidate should bring key strategic accounts. Knowledge of Yield Management and revenue maximization techniques. The role of the East Coast - Leisure Sales Manager is responsible for generating top-line revenue through direct sales to highly affluent families through the luxury travel agent community. Manager will work directly with the Director of Sales to exceed budgeted revenue goals for transient business and obtain the highest level of market exposure. Manager will be responsible for generating leisure related revenues including rooms, F&B and retail. In addition to driving large affluent families to the Resort during high season (June/July/August), there will also be an emphasis on building occupancy during shoulder seasons, holidays and special events with travel agent business. Manager must bring on key strategic accounts and develop long-lasting, high-producing agent relationships. Manager will be responsible for a portion of the Leisure Sales Plan and budget as well as controlling expenses. The Primary Functions are: • Candidate will inherit a number of already established Travel Agent markets on the east coast, including New York City, The Tri-State area, Atlanta and Florida, which they will “own” and dedicate their time to increasing room revenue generated by agents in these markets. • Develop and maintain monthly progress reports, budget reports and regional leisure sales programs’ statistics for their dedicated regions. • Prepare and present effective proposals, maintaining well organized documentation and reports; manage new accounts • Solicit new leisure business • Work as a team member with Reservations Manager and reservations team • Provide feedback from sales outreach on market developments and conditions • Manage ongoing sales budgets • Assist in representing property at trade shows, exhibits, and sales promotions • Occasionally serve as the on-property point person for site inspections • Ensure that the company’s standards and visions are implemented at all times • Establish and maintain resort management of key relationships with 50 to 100 high-end travel agents primarily in the FIT business, group and agent databases. • While initially concentrating on the upcoming summer, high season, initiate and develop a plan for increases in shoulder and winter season business as well as the resort’s in-house special event programming. • Must be able to solicit, negotiate and develop new business opportunities and maintain repeat business. • Must have the ability to develop marketing and selling strategies to capture maximum amount of revenue. • Help to meet or Exceed Budgeted goals for TA Business • Develop and meet annual sales plan budgets and goals with implementation strategies; monitor results. • Develop budgets, projections and implementation plans for each market segment. • Actively participate in industry related organizations. • Help to arrange quarterly/annual receptions with travel trade and previous resort guests (set budgets, coordinate). • Help to arrange, coordinate and host FAM trips for agents • Assist in attending certain trade shows • The position may require 50% travel, including frequent travel to the Resort. Looking for Team Members with: + Two or more years of hospitality sales experience or group sales experience. + An existing network of high-end travel agents is important while enhancing existing relationships of the Resort. + The position requires experience selling to a variety of market segments as well as a strong background in the selling room. + A thorough knowledge of sales techniques is paramount. + The ideal candidate must enjoy asking for business and closing sales. + A track record in developing long-term business relationships is important. Team Members can look forward to: + Generous PTO + Referral Bonus + Medical, Dental, Vision + Life Insurance, Long Term and Short-Term Disability + 401K with match + Opportunities for career development and advancement + Employee Assistance Program + Employee Discounts on Merchandise + A great work environment in a beautiful luxury resort setting. *The position offered is full-time and remote. To be considered for this position applicants must have residence in the eastern region of the United States. * Check it out for yourself! https://www.youtube.com/watch?v=FvGzdXJubf8 The Resort at Paws Up provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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