What You'll Do The ECM Product Solution Consultant position is an individual contributor sales role specializing in exemption certificate management product, designed to drive incremental bookings for our ECM product across the new and existing business sales organization. Experience with Exemption Certificates and sales are needed for role. This is a sales role. What Your Responsibilities Will Be The ECM Product Solution Consultant position enables the new and existing business sales organizations to better understand their ECM product(s) and service(s) with the goal of increasing add on product sales, average sale price (ASP), and customer success. Product Solution Consultants highly motivated, team-oriented individual, interested in expanding their influence and affecting the broader sales organization. Reporting to the Senior Director US Strategic Products & Consulting, the EC Product Solution Consultant will be tightly aligned with leadership in the new and existing business sales organizations. Every day you will respond to incoming requests from sales executives and customer account managers to help them close deals. You will hold office hours to train and advise salespeople on ECM and how to attach it to their deals. You will also hold Q&A in these sessions. Work across the New and Existing Business Sales organization to assist sales teams in driving revenue for your designated product(s). Be the subject matter expert for the ECM product to include building deep levels of product knowledge, customer domain knowledge and industry knowledge. Help sales executives and customer account managers understand their prospects/customers' business environment and provide valuable actionable recommendations to drive product attachment and end to end solutions. Provide sales executive and customer account manager deal support from discovery and qualification, to product demos to deal negotiations, to quote support and closing. Articulate and present the value delivered by Avalara products and services to various levels within a customer organization. Develop plans to deliver on strategic product budget targets, including how to increase the product knowledge and acumen of sales teams. Create & maintain regular bookings forecasts and report out on bookings performance to leadership. Work in a team environment with multiple internal teams to solve problems and deliver results. Represent the ‘Voice of the Customer', surfacing key product and business insights to help drive innovation for Avalara teams, i.e., Product, Marketing, Implementation, Support, etc. What You'll Need to be Successful The ECM Product Solution Consultant will serve as the subject matter expert (SME) for the ECM product and will be considered the go-to resource for the new and existing business sales organizations; from training and enablement to deal support throughout the sales executive and customer account manager sales motions. Experience with Exemption Certification Management is needed for role. This role is not eligible for sponsorship. How We'll Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Learn more about our benefits by region here: Avalara North America What You Need To Know About Avalara We’re Avalara. We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year. Last year, we became a billion-dollar business, and our tribe expanded by a cool thousand people - there’s nearly 5,000 of us now. Our growth is real, and we’re not slowing down - not until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.