Position Summary

Intro Text
Are you ready to innovate the future of eCommerce and create new market opportunities? As an eCommerce Business Innovations Manager, you will play a key role in optimizing propositions and leading projects within Samsung.com. This role requires independently managing projects, strong analytical skills, and commercial savviness. You will work in a dynamic and commercial environment, where you will be responsible for both daily operations and project-based initiatives.

Role and Responsibilities

Position in the organization

Reports to the eCommerce Business Innovation Lead and working frequently with the Benelux E-store Director and other members of the E-store management team.

The key stakeholders involve: the full E-store team, Corporate Marketing team, Data & Insights team, all Samsung Benelux Heads of Division and Business Directors and other relevant stakeholders at the European Office (UK) and HQ (Korea).

Key responsibilities

Innovation

Lead the development and go-to-market of new eCommerce value propositions. You own the process from ideation to implementationContinuously benchmark and update existing value propositions to outperform the market and customer expectationsExamples: renewal-, payment- and loyalty propositions.

Business development

Identify and create new market opportunities and ensure these are materialized through strong partnershipsLead the onboarding of new partners and ensure the internal organization is activated for smooth implementation of the new business opportunitiesExample: marketplaces

Cross functional collaboration

Collaborate with all eCommerce teams and supporting teams (e.g. legal, finance, etc.) to ensure flawless execution and adoption of your projects and initiativesEnsure seamless customer experience and post-sales support through strong collaboration with the CRO/UX specialist and customer service

Skills and Qualifications

What Are Your Assets

As our new eCommerce Business Innovations Manager, you are an analytical thinker who quickly grasps complex data and market trends, translating them into innovative and commercially viable strategies. With strong stakeholder management skills, you navigate seamlessly across different teams and organizational levels, ensuring alignment and driving impactful collaborations. Your commercial mindset allows you to identify new opportunities and maximize business potential. You thrive in a fast-paced, dynamic environment, adapting effortlessly to challenges while consistently delivering high-quality results.

We also request:

University degree or similar level of thinking with at least 5 years of relevant working experienceYou have experience with developing strategies and preferably in eCommerce. You own the full process: from getting senior management buy-in to flawless implementation and execution.You have a strong track record in project management and implemented multiple preferably eCommerce innovations/propositions at the same time while managing change in a fast-paced international organizationYou can deal with multiple initiatives simultaneously and you take each challenge with pragmatism and flexibility.You possess excellent interpersonal skills and navigate smoothly throughout different levels in the organization. You can motivate people without authority.You excel at stakeholder management and can work with colleagues from different business units, at different levels and within an international organization.You have a fact-based, analytical, and commercially driven mindset.You are fluent in English and Dutch

What’s in it for you?

Competitive compensation & benefits package to reward you for your work in supporting our company to grow. Including health insurance, 100% reimbursed by Samsung, 6% personal contribution to pension and an internet allowance of €29.42 per month.Bonus system where you can earn an extra monthly salary per quarter.A position for 40 hours a week.A company (lease) car.25 vacation days + Good Friday and the possibility to buy 5 extra vacation days.Telephone from Samsung with unlimited calling and 10GB data, within the EU, and a Laptop from Samsung.The possibility to use the company restaurant, where you can enjoy an extensive lunch for a competitive price and even freshly prepared evening meals by our Samsung chef to take home every day.Discount on the purchase of Samsung products via our employee portal, up to a purchase amount of €2,500 per year.Extensive Development, Health & Wellbeing programs (for example Samsung University, young talent & leadership programs, we have our own fitness on-site, we have an online mental health portal, personal gym sessions which you can join, and many more because we care about your development and wellbeing).

About Us

Our story begins in 1969, when Samsung saw the light of day with the ambition to help people achieve the impossible. After more than 50 years, we are still innovating and creating boundless technology that helps people make the impossible possible. We remain driven by our purpose, which is why we put people and what they care about at the center of everything we create. We do this by staying true to our global values:

Human experiences: We put people first, at the center of everything we do.Progressive Innovation: We are constantly finding new ways to improve the way people live by creating inventive products and services.Rebellious Optimism: We challenge ourselves and the status quo to change the world.Integrity & Transparency: We always strive to do the right thing by being open and honest with our customers and partner ecosystem.Social Improvement: We believe that technology should benefit everyone. It should be accessible, sustainable, and used for good.

Ready to drive innovations as our next eCommerce Business Innovations Manager? Join us and make an impact—apply today!

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