eCommerce Manager
Nestle
**Position:** Ecommerce Manager
**Location** : Santo Domingo, República Dominicana.
**Company** : Nestlé
**Contract:** Full Time
**Area** : sales
**Objective:**
This role is responsible for executing the eCommerce strategy across both owned (Direct to Consumer) and not-owned (eRetailer.com) channels. It supports the National Supermarkets Chains Sales Manager and Sales Director in designing and directing the eCommerce strategy for the Hispaniola markets. Additionally, it collaborates with the eBusiness/Digital Manager, Marketing Director, and Digital & Business Transformation Manager to define the overall eBusiness Plan and digital strategic framework.
**One day as ecommerce manager…**
+ Delivers and executes operational eCommerce activities against defined strategy to achieve set business objectives, in close collaboration with internal and external stakeholders (Marketing, Sales, eBusiness, agencies, eRetailers, etc)
+ Supports definition of local eCommerce strategy and tactics, from traffic acquisition to conversion and retention, in close collaboration with all market functions and channels. Optimizes the eCommerce Channel performance, from qualified traffic acquisition, e-merchandising & personalization and retention activities, leveraging CRM insights to increase conversion & average basket size.
+ Tracks eCommerce performance, status of projects, reports on KPIs and business results.
+ Ensures eCommerce compliance aligned to global and local policies.
+ Strict adherence to Nestlé Corporate policy, WHO Code, Law 8-95, Nestlé Instructions, and local legislation in the market where apply.
**What makes you successful…**
+ At least 5 years experience in business operations, with over 2 years experience in eCommerce (ideally); or overall eBusiness experience oriented to customers and commercial development. Also, has successfully developed strategies and delivered projects and KPIs, especially top and bottom line business results.
+ Strong Digital Marketing, overall eBusiness and FMCG Sales experience are a plus.
+ Cross functional teams experience is a must.
+ Business oriented careers (Marketing, Management, Finances). Economics, Engineering (Industrial, Commercial, Information Technology).
+ Fluent English
**What we offer…**
We offer more than just a job. We put people first and inspire you to become the best version of yourself. Excellent benefits including a competitive salary and a comprehensive benefits package.
• Prepaid health insurance (private)
• Short Fridays
• Psychological support
• Lunch convenience with Fripick
• Life insurance
• Infant formula at no cost and in accordance with policies.
• Annual performance bonus
• Discounts on Nestlé products
• Extended parental leave (primary/secondary caregiver)
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