Job Listings Page Returning Candidate? Log back in! Ecommerce Merchandising Manager Location : Location US-IL-Mattoon ID 2024-25904 Category eCommerce Type Regular Full-Time

About us

 

Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.

 

When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.  

 

How we reward you

 

401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program * 15% Associate Discount * Dave Ramsey’s SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program

* 24/7 Chaplaincy Services

What You’ll do

 

As the Ecommerce MerchandisingManager, you will be responsible for optimizing digital product presentation and endless aisle assortment on RuralKing.com. This role focuses on driving sales through effective merchandising strategies, product assortment, and customer engagement. The manager collaborates with various teams to create a seamless shopping experience that attracts and retains customers.

 

Make a meaningful impact and drive positive change in the lives of our customers and the communities we servePartner with the merchandising, creative and web development teams to deliver the best customer experience onlineDefine a best-in-class process for new product delivery and go to market new product launchesPropose in-season updates to merchandising and retention marketing plans that reflect inventory positions and product mixAssort products into the site taxonomy, optimize conversion, page views & add to cartGenerate reports and present findings to stakeholders, highlighting key performance indicators and opportunities for merchandising optimizationMaintain and update site taxonomy based on seasonal collections and new product categories. Determine appropriate refinements to include on product listing pagesMonitor customer product reviews for any risk or opportunitiesProvide guidance, support, and mentorship to your teamAnalyze sales trends and customer preferences to make informed decisions on product selection.Develop and implement merchandising banner placement strategies for the eCommerce site, including product placement, imagery, and promotional bannersUse analytics tools to track key performance indicators (KPIs), such as conversion rates, average order value, and customer engagementGenerate reports to assess the effectiveness of merchandising strategies and identify areas for improvement.Work closely with marketing, sales, and customer service teams to align merchandising efforts with overall business objectives.Stay informed about market trends, competitor activities, and emerging technologies that could impact eCommerce merchandisingWork alongside a team of talented professionals who are passionate about their work and strive for excellence every day. Be a leader who will inspire and mentor your team to reach new heights for themselves and Rural King.Create a supportive and empowering work environment for your team. Lead and drive impactful projects that directly contribute to the success and growth of Rural King. Play a pivotal role in shaping the strategic direction and making a tangible difference. Act as a trusted internal partner across departments to collaborate on initiatives projecting positive business outcomes. Work on high-visibility initiatives that allow you to showcase your skills and expertise to both internal and external stakeholders. Lead associates in a way that exemplifies the leadership principles taught in Rural King’s Thrive Leadership Program. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities

 

Yes

Essential Qualities for Success

 

At least 7 years of ecommerce merchandising and buying experience and a bachelor’s degree or equivalent combination of experience and education.Proficiency with Microsoft Office Suite or related software.Proficiency with or the ability to quickly learn internal PIM System, Google Analytics, or similar.Comfortable navigating computer systems and software to assist customers or manage tasks. Excellent verbal and written interpersonal and communication skills.Proven experience in effectively supervising and leading a diverse team, guiding them toward achieving department goals and objectives. Proven track record of success and a desire to take on increasing levels of responsibility and leadership. Strong decision-making and problem-solving skills to address challenges and make effective leadership decisions. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Experience in presenting information to individuals or groups in a clear, engaging, and persuasive manner. Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively.Ability to effectively resolve conflicts and address challenges that may arise in relationships.Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail. Effectively articulate expectations, requirements, and boundaries while actively listing to other’s perspectives. Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively. Proficiency in time management, including the ability to effectively plan, schedule, and allocate resources to meet objectives. Proven track record of meeting or exceeding deadlines, with a commitment to delivering results within specified timeframes. Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs.Demonstrated willingness to take on new responsibilities, tasks, and projects demonstrating a proactive approach to learning and growth. Proven track record of successfully adapting to new environments, responsibilities, and tasks. Demonstrated willingness to take on new responsibilities, tasks, and projects demonstrating a proactive approach to learning and growth. Ability to make decisions with confidence, even in uncertain or ambiguous situations. Ability to prioritize tasks and allocate resources efficiently. Strong communication and persuasive skills to negotiate and influence stakeholders’ at various levels in the organization. Strong problem-solving skills to quickly identify and address issues, minimizing potential delays or disruptions.

 

Physical Requirements  

 

Ability to maintain a seated or standing position for extended durations.Capability to lift 15 pounds periodically. Able to navigate and access all facilities.Skill to effectively communicate verbally with others, both in-person and via electronic devices.Close vision for computer-related tasks.

 

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.

We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Application FAQs

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