eCommerce Project Manager I
Cogent Infotech
6 months with possibility of extension Actual title: Operations Management Systems Manager
+ +5 years’ experience, preferably in Supply Chain
+ Exceptional in Microsoft excel
+ Direct experience with regular interaction/management, an understanding of relational database concepts; the ability to merge and transfer files resulting in the creation of reports from multiple sources
+ Strong interpersonal skills with the ability to work individually and as part of a team
+ Ability to derive and articulate insights and actionable recommendations from data analysis
+ Enthusiasm to work in a fast-paced, team-oriented environment
+ Ability to prioritize and handle multiple projects independently, simultaneously, and with strong attention to detail
+ Strong critical and analytical thinking
+ Strong problem solving
+ Experience leading a team of +2
+ KPI development and management
+ Strong communication and organization
Nice to Have:
+ Familiar with IT ticketing systems JIRRA, Service Now
+ Proficient in Power BI experience or similar reporting solution
+ The ideal candidate is a highly analytical, process-oriented individual with meticulous attention to detail and exceptional organizational skills.
+ They are constantly seeking opportunities to streamline and improve existing processes.
+ This role requires a proactive problem-solver who thrives in a fast-paced environment and can effectively manage multiple priorities.
+ The OMS Manager must be well-versed in distribution and supply chain operations, performance benchmarking, and KPI/dashboard development.
+ Experience with database management and related tools is a strong plus.
Core Responsibilities:
+ Oversee a team of analysts responsible for maintaining day-to-day operations related to inventory and order flow, ensuring accurate data analysis and reporting.
+ Develop and implement data-driven strategies to improve efficiency in hold management, meticulously tracking progress and identifying areas for further refinement.
+ Serve as a subject matter expert in technical and operational flows, demonstrating a sharp eye for identifying root causes and developing detailed action plans to address issues.
+ Support the development and continuous improvement of standards, meticulously documenting processes and ensuring consistent implementation and improvement of systems.
+ Represent the team on calls with cross-functional partners, delivering clear, concise, and well-organized updates and action plans.
+ Lead Peak Planning and Management, utilizing strong organizational and analytical skills to anticipate and mitigate potential challenges.
+ Responsible for hitting MTD SHIP goals and maintaining SLA, meticulously tracking performance metrics, and proactively identifying and addressing any potential roadblocks.
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