Amazon.com is seeking a Manager to lead a science team within Customer Forecasting and Valuation (CFV). We own a set of primary decision metrics at Amazon, leveraging causal machine-learning models to predict the long-term impact of customer actions. These metrics drive several investment and launch decisions across Amazon. This fast-paced, cross-disciplinary team of economists and scientists leverages advanced machine learning, statistics, and economics to solve complex problems like measuring the long-term causal effects of Amazon initiatives. CFV is part of the Customer Behavior Analytics (CBA) organization, which is responsible for developing the architecture, design, and implementation of tools used to understand customer behavior and value generation across the company's Retail business.

As a manager within CFV, you will lead and collaborate with Applied Scientists, Economists, and Data Scientists to work backwards from customer needs and translate product ideas into concrete deliverables. This will involve inventing scalable causal measurement solutions that provide highly accurate and actionable insights, and drive improvement in key customer lifetime value metrics. You will interface directly with product owners, senior scientists/economists, and business leadership to create multi-year research and product agendas that drive step-change growth. Working with massive datasets spanning billions of customer transactions, you will partner closely with a dedicated engineering team to uncover insights that propel Amazon's Retail business forward. The role will also be an important collaborator with other science teams at CBA and Stores.

The ideal candidate will have experience with machine learning models, causal inference, and a strong background in applied science, economics, and engineering. You should also possess creativity, curiosity, and excellent judgment to thrive in an environment of ambiguity. If you are seeking an opportunity to drive innovation, solve real-world problems using advanced analytics, and grow your career over time, this role on Amazon's industry-leading CBA team may be the perfect fit.