Primary Function/General Purpose of Position
The ED Tech provides direct patient care under the guidance of a RN or designated healthcare professional in accordance with federal, state, and local regulations, and within policies, procedures, and guidelines of the organization.
Essential Job Functions
· Provides basic patient care and tasks to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, assists with mobility, performs lab draws, ECG’s, basic wound care, and other unit-based specialty duties under the direction of an RN.
· Completes patient rounding as assigned.
· Provides 1:1 patient safety companion service as needed.
· Acts as liaison between patient and nurse to report changes and concerns.
· Provides high level customer service to all patients, patient's families, community providers, visitors, and employees.
· Provides accurate, precise, timely documentation as applicable to patient care.
· Participates in handoff report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
· Performs delegated tasks once competency has been validated.
· Collects data, within scope.
· Completes patient screenings as applicable.
· Promotes quality and safety by seeking to continually improve the processes and systems to enhance patient care delivery.
· Demonstrates the ability to work independently, problem solve, and be able to resolve conflict while working under considerable stress.
· Maintains knowledge of policies and procedures.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care)
Current certification for Emergency Medical Responder (EMR), Emergency Medical Technician (EMT), or Medical Assisting (preferred)
Education
High School Diploma or GED (required)
Work Experience
Previous experience working as a Patient Care Tech, within a nursing support role or previous healthcare experience or second year nursing student from a Registered Nurse (RN) program (preferred)
Training
None
Language
None
Patient Population
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
Neonates (0-4 weeks)
Infant (1-12 months)
Pediatrics (1-12 years)
Adolescents (13-17 years)
Adults (18-64 years)
Geriatrics (65 years and older)
Working Conditions
Periods of high stress and fluctuating workloads may occur.
Long-distance or air travel as needed- not to exceed 10% travel.
General office environment.
May be exposed to high noise levels and bright lights.
May be exposed to physical altercations and verbal abuse.
May be exposed to limited hazardous substances or body fluids.*
May be required to use physical restraints.
May be exposed to human blood and other potentially infectious materials.*
May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.
May have periods of constant interruptions.
Required to car travel to off-site locations, occasionally in adverse weather conditions.
Prolonged periods of working alone.
* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
Skills
Computer Literacy
Monitor patient conditions during treatment
Inform medical professional regarding patient conditions and care
Record patients’ medical history
Sterile Field step
CPR
Straight Urine Catheterization
Ear Irrigation
Patient positioning
Patient transport
Customer service
Patient care
Phlebotomy
Perform EKG
Splinting
Wound care
Obtaining vital signs, including manual blood pressure
Attention to detail
Problem solving
Working independently
Working under pressure
Critical thinking
Communication
Teamwork
Conflict resolution
Active listening
Relationship building
Empathy
Many of our opportunities reward* your hard work with:Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com