*POSITION SUMMARY: * To be fully engaged in provide Quality/No Harm, Customer Experiences and Stewardship by assisting licensed personnel in providing direct nursing care under the direction and supervision of a Registered Nurse. *PRIMARY ACCOUNTABILITIES:* *Engagement: * * Associate supports engagement through adherence to the I-CARE commitments. *Quality/No Harm: * * Uses two patient identifiers when accessing patient information in patient care. * Provides safe and timely transport of patients as needed. * Demonstrates effective telephone etiquette. * Uses and cares for equipment and supplies economically. * Initiates patient set-up and maintains monitor equipment. * Cares for patients in a clean and safe environment. * Performs quality EKG tracing and performs Stat EKGs when requested. * Ensures accurate labeling of specimens. * Application of orthopedic splints and appliances. * Performs wound care/non-sterile dressings. * Sets up and assists for patient care procedures. * Assists with triage process, i.e. vital signs, data collection, etc. * Utilizes Health First computer systems with regard to order entry, order inquiry, and patient documentation. * Provides relief and assistance to HUC as needed. *Customer Experience: * * Collects, records and reports accurate patient information. * Delivers basic care to patients as directed. * Responds to call light in a timely manner. * Completes assigned tasks in a timely manner. * Provides care to patients in a clean and safe environment. * Competently performs routine procedures. * Assists other associates to maintain productivity. * Provides service to patients and families with sensitivity and respect for their needs, expectations, age, cultural and individual differences. * Demonstrates effective communication with other members of the health care team and promotes effective team functioning. * Demonstrates dependability, reliability, and flexibility. * May have access to IV solutions, authorized medications, and supplies as needed for patient care responsibilities * Contributes to the patient experience as evidenced by positive patient satisfaction scores and HCAHPs scores for department/medical center and/or written compliments by patients/others as well as consistent performance of purposeful hourly rounding and bedside shift report. *QUALIFICATIONS REQUIRED: * * High school diploma or equivalent. * Must have completed Basic Dysrhythmia course with at least 80% passing grade and completion of 80 clinical hours. * Or current EMT certificate or previous experience as ED Tech or CNA. * Or after completion of first semester in a RN/LPN program. * Current AHA BLS Healthcare Provider Completion Card. *PHYSICAL DEMANDS: * * Must have visual acuity and hand-eye coordination to perform clinical tasks. * Must have corrected vision and hearing to normal range. * Must be able to lift, turn, pull, push or ambulate patients/equipment up to 90% of the assigned shift. * Must be able to lift up to 40 pounds unassisted up to 33% of the assigned shift. * Must be able to stand, walk, bend, and stoop up to 90% of assigned shift. * Must be able to sit, up to 90% of the assigned shift. * Potential for exposure to biohazardous waste, and known or unknown diseases. *ABOUT HEALTH FIRST* At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve. **Job:** **Technicians* **Organization:** **Palm Bay Hospital* **Title:** *ED Technician I- Emergency Department * **Location:** *Florida - Brevard County-Palm Bay* **Requisition ID:** *075844*