Atlanta, GA, 30309, USA
1 day ago
Edge Solutions Delivery Engineer
About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. Due to our continued growth we are looking for a Solutions Delivery Engineer to work in this fast-paced technology environment with world-class engineers and customers on cutting-edge technologies. You are a creative and seasoned Solutions Delivery Engineer – a technical ninja that can see the high-level solution and go deep technically in all product areas. You will have to be a Linux and virtualization EXPERT, with lots of experience of Linux operating systems, Virtualisation, ZFS file systems, DRBD, Nagios, CheckMK, Apache, CouchDB and scripting. You also need experience with Windows Operating systems, but your key strength is with Linux. You should have a proven record of delivering on-premise infrastructure or cloud-based solutions, and excellent written and face to face communication skills. In this role there will be occasional travel to our customers sites while you are deploying the NCR SDS virtualized store solution. Any experience in retail POS systems will be a distinct advantage. Responsibilities Your responsibilities will include: + Becoming an expert in the NCR Software Defined Store (SDS) Virtualized store solution - both software and infrastructure + Assisting our customers with integrating and deploying the NCR Software Defined Store (SDS) Virtualized store solution in our customers environments, both remotely and on-site. + Providing guidance and familiarisation to our customers deploying and using our solution. + Building and maintaining lab environments. + Management and support of Linux server operating systems. + Maintaining and Supporting the NCR SDS Virtualized store solution software and infrastructure. + Patching and updating the operating systems and software on SDS servers. + Be able to work as a team to communicate timelines and completion dates. + Promote and provide support for new products and technologies. + Maintain an up-to-date knowledge of our products, technologies and our competitors. + Providing technical support to our Sales engineering team in relation to product architecture and during the implementation of ‘proof of concepts’ for our Enterprise opportunities. + Automate processes to increase functionality, efficiency and simplify processes. In fulfilling these responsibilities, you’ll work closely with the existing Professional Services and support team as you build and then apply your knowledge of our product to our customers. Knowledge, Skills and Experience + Minimum of 2 years experience delivering on-premise infrastructure or cloud-based solutions. + Minimum of 5 years experience in deploying, supporting and troubleshooting Linux server operating systems. + Excellent understanding of core internet technologies – routing/switching, DNS, DHCP, firewalls. + Experience in at least one interpreted or compiled programming language. Knowledge of the Python scripting language and AWS scripting is desired. + Any experience with POS (point of sale) software and technologies a distinct advantage, Essential experience with these technologies: + Linux operating systems (Ubuntu preferred). + Virtualisation (ideally Xen, alternatively advanced knowledge of others such as VMWare, KVM, Hyper-V etc.) + Resilient and redundant file systems (ideally ZFS and DRBD, alternatively advanced knowledge of similar such as btrfs, LVM, RAID, CEPH, clustering solutions etc.) + Shell scripting (ideally BASH, or Python, Perl, Ruby, Powershell etc.) Desirable experience with these technologies: + Nagios + CheckMK + Apache + CouchDB + Windows operating systems Your Personal Qualities The right person for this critical role will need to adopt a flexible approach and be extremely well organised in order to be able to prioritise personal workload given the different demands for their time. You’ll need strong analytical skills, have excellent problem-solving ability when under pressure and have an attention to detail. Given the breadth and complexity of our software product, you need to be the kind of person who enjoys learning new technologies and is willing to take on a variety of technical challenges. You’ll also need to be willing to provide occasional out-of-hours support during our busiest periods and whilst we are building the team. Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes “When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.” Help us run the world's top brands. At NCR Voyix (http://www.ncr.com/) , we specialize in turning routine transactions into meaningful connections. With a rich history (http://www.ncr.com/about/history) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems. We take pride in our strong culture (http://www.ncr.com/about) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.
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