LRS Consulting Services is seeking an EDI Manager with our client.

LRS Consulting Services has been delivering the highest quality consultants to our clients since 1979. We've built a solid reputation for dealing with our clients and our consultants with honesty, integrity, and respect. We work hard every day to maintain that reputation, and we're very interested in candidates who can help us.

Position SummaryThe EDI Manager is a hands-on technical expert and program owner responsible for leading, executing, and continuously improving the organization’s Electronic Data Interchange (EDI) ecosystem. This includes direct configuration, mapping, troubleshooting, and trading partner onboarding. The role also includes full program management responsibilities which include defining the EDI roadmap, maintaining governance, enabling internal teams, supporting outsourced technology delivery, overseeing a contractor for daily technical support, integrating EDI workflows with Oracle Data Integrator (ODI) and ETL processes, managing projects in ServiceNow, and working directly with business units and EDI customers to ensure alignment, responsiveness, and operational excellence.

Responsibilities

EDI Program Managemento Own and manage the full EDI program lifecycle—from strategy and planning to execution and continuous improvemento Define and maintain EDI governance, standards, and documentation across business unitso Develop and execute the EDI roadmap aligned with enterprise digital and operational goalso Track program KPIs, partner performance, and internal adoption metricsOversight of Technical Contractoro Oversee and coordinate with a contractor responsible for daily EDI technical support, issue resolution, and partner maintenanceo Review contractor deliverables, ensure quality and timeliness, and escalate issues as neededFull Ownership of EDI Operationso Maintain accountability for all EDI transactions, mappings, and trading partner integrationso Monitor and resolve escalated EDI errors and transmission issueso Create and maintain a comprehensive catalog of EDI transactions, including document types, partner-specific variations, and business process mappingso Provide after-hours support as needed to resolve urgent EDI issues or ensure continuity of business operationsTechnology Outsourcing & SPS Commerce Managemento Partner with SPS Commerce to outsource EDI technology delivery, including platform configuration, trading partner onboarding, and support serviceso Serve as the primary technical liaison to SPS Commerce—manage connectivity, escalations, and service-level expectationsETL & Oracle ODI Integrationo Collaborate with data and integration teams to align EDI workflows with Oracle Data Integrator (ODI)pipelines and enterprise ETL processeso Ensure accurate and timely data transformation between EDI systems and downstream platformsBusiness Unit & Customer Engagemento Work directly with internal business units to understand EDI requirements, pain points, and improvement opportunitieso Serve as the primary EDI contact for external customers—facilitating onboarding, troubleshooting, and ongoing supporto Translate business needs into technical specifications and ensure timely, high-quality deliveryeCommerce Team Supporto Collaborate with the eCommerce team to align EDI workflows with digital storefronts, order management, and fulfillment processesPartner Enablement & Onboardingo Lead onboarding of new trading partners from start to finish: requirements gathering, mapping, testing, and go-liveCustomer Service Training & Supporto Train customer service teams on EDI workflows, document types, and escalation protocolso Provide ongoing support and troubleshooting guidance for customer-facing EDI issuesContinuous Improvement & Documentationo Identify and implement process improvements to reduce errors and increase automationo Maintain detailed logs, SOPs, and internal knowledge base—including the EDI transaction catalog, customer service training guides, and eCommerce support documentationServiceNow Project Managemento Manage all EDI-related projects within ServiceNow, including intake, prioritization, task tracking, and reportingo Ensure alignment with IT PMO governance, timelines, and resource planningQualifications5+ years of direct, hands-on EDI experience—mapping, troubleshooting, and partner onboardingBachelor’s degree in information systems, Computer Science, or related fieldProven experience managing an EDI program, including roadmap development, governance, and stakeholder engagementExperience working with SPS Commerce or similar VAN, including outsourced technology delivery and support coordinationExperience overseeing contractors or third-party technical resourcesStrong understanding of EDI standards, protocols, and data formatsAbility to work independently and own the full lifecycle of EDI operations, including after-hours support as neededStrong interpersonal skills and experience working directly with business units and external customersPreferred Skills Strategic thinker with a builder’s mindset, comfortable owning both program and executionExceptional problem-solving and documentation skillsStrong communicator who can explain technical concepts to non-technical stakeholdersExperience training and supporting customer service or business operations teamsExperience in manufacturing, distribution, or other B2B environments is a plus

The base range for this full-time position is $120,000-$140,000, depending on experience; pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. LRS is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status.