Job Details

Are you looking for a career opportunity working for a healthcare organization that is based on excellence and love?

ChristianaCare is one of the country's most dynamic healthcare organizations, centered on improving health outcomes, making high-quality care more accessible, and lowering healthcare costs. ChristianaCare includes an extensive network of outpatient services, home health care, urgent care centers, three hospitals (1,299 beds), a free-standing emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care, and women's health. It also includes the pioneering Gene Editing Institute and was rated by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. It is continually ranked by U.S. News & World Report as the Best Hospital. With the unique CareVio data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.

ChristianaCare OffersFull Medical, Dental, Vision, Life Insurance, etc.Two retirement planning offerings, including 403(b) with company contributionsGenerous paid time off with annual roll-over and opportunities to cash out12-week paid parental leaveIncredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

About This Position

ChristianaCare is searching for an Education Program Administrator to oversee the administrative management of the Cardiology fellowship programs (Cardiovascular Disease, Interventional Cardiology and Advanced Heart Failure and Transplant Cardiology) and provide varied complex administrative support to the directors of education programs and fellows. This position requires a thorough understanding of both the Accreditation Council on Graduate Medical Education as well as the policies and procedures of the fellowships.

Principal duties and responsibilities:

Provides program director and fellows with appropriate administrative support, prepares and delivers program reports and correspondence in a timely manner.

In conjunction with the Program Director(s), develops and maintains program policies and procedures that are consistent and compatible with institution-specific policies developed by Academic Affairs and regulatory bodies. Educates staff, fellows, and faculty in proper adherence to policies and procedures.

Assists the program director in meeting and complying with the current standards established by regulatory and accreditation bodies.

Maintains Web-based accreditation surveys, compiles and submits accurate reports to certifying bodies and other professional organizations, and prepares institutional forms and requests, as required.

Manages, coordinates and participates in accreditation site visits, including preparation of site visit documentation.

Develops and creates fellow and program evaluation reports, such as trending data to identify areas for improvement and tracking of data demonstrating the affect of interventions.

Monitors fellows’ remediation and adverse actions process following established policies and procedures.

Plans and manages the day-to-day activities of the fellowship, including rotation schedule development and maintaining corresponding rotation goals and objectives, conference organization and scheduling, fellow evaluation process completion, faculty and Clinical Competency Committee (CCC) meeting preparation and other meetings and activities as requested.

Assists the program director in oversight of planning and implementation of faculty development activities.

Assist the program director and faculty in developing and implementing fellowship improvement projects.

Manages fellowship operational budget and performs analysis to identify needed modifications. Assists in revising fellowship goals to achieve a balanced budget while maintaining program standards.

Facilitates graduate check out to include collection of keys, forwarding fellow information and summative evaluation forms and ensuring all requirements are met before graduation. Assists fellows in applying for fellowships and/or jobs.

Coordinates the fellowship recruitment processes. Notifies applicants of decision to interview and schedule interviews; correspond with applicants; gather interview summary information and submit NRMP rank order lists.

Assists fellows in becoming acclimated to the educational settings and ChristianaCare policies and procedures and collaborates with Academic Affairs in the preparation and implementation of new fellow orientation. Plans, organizes and schedules program-specific new fellow orientation.

Responsible for accurate and complete confidential files and records of fellows. Monitors duty hours, evaluations, out-patient rotations, procedure logs and scholarly activities for accuracy and completion.

Responsible for implementation and execution of the use of New Innovations and/or other Fellowship Management Software as utilized on individual program basis; will act as the departmental expert of these systems.

Schedules, coordinates, and proctors in-training exams.

Organizes and coordinates all fellowship program social events, including annual fellow graduation.

Miscellaneous:

Develops processes to improve office efficiency by standardizing formats for routine correspondence and periodically reviews office workflow and identifies areas for improved efficiency.

Identifies and implements processes to improve quality and customer service.

Exemplifies and represents hospital by being the liaison between the fellowship program and other programs.

Education and experience requirements:High school diploma or equivalent required.Bachelor’s Degree preferred in Office Administration/Secretarial Science/relevant degree, or minimum of one (1) to three (3) years’ experience demonstrating knowledge and skills relevant to the position.Experience working in Graduate Medical Education required.Familiarity with the organization and processes of medical education or ability to learn.At least three (3) years progressive administrative assistant experience or equivalent, demonstrating successful office management experience with prior supervisory experience preferred.

Post End DateJan 27, 2025

EEO Posting Statement

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.