Burlington Massachusetts, USA
14 days ago
Educational Services Learning & Development Internship, CRD, Charles River Development

The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created first open front-to-back platform - State Street Alpha, that was launched in 2019.

Request:

The Educational Services team is seeking an intern to help in any of the areas outlined below. This could include, building online courses, creating digital learning materials, updating current course materials, creating executive level reporting, or marketing the Educational Services team offerings in order to drive immediate results for our customers, partners, and employees and provide assistance and value to the team.

Required Skills:

Individual contributor with hands on skillsStrong interpersonal and communication skillsAdept with technology and quick to learn new technologiesAbility to write effective copy and instructional textProficient in Microsoft Office applications, specifically Word, Excel, and PowerPointEffective listener and communicator who not only accepts constructive feedback but also applies itA self-starter who identifies problems, evaluates options, and creatively implements and initiates solutions

Desired Skills:

Knowledge of Financial industryExperience with social medial platformsStrong visual/graphic design skills with experience in video capture and editing, graphic design, and interactive designExperience with HTMLBroad knowledge of online learningUnderstanding of adult learning theories and instructional design models

Primary Responsibilities and projects would include:

New Release Content Developer

Identify new content in upcoming release

Work with product and development to generate material/videos

Create videos – may be working with product or developing on their own

Edit videos in line with Ed Services standards

Produce videos for internal and client use

Dashboard Reporting

Create an executive level dashboard for Ed Services metrics (to be updated quarterly)

Use reporting available in Leaning Management Systems (LMS) to feed dashboard

Ensure completeness and integrity of data

Additional Responsibilities could include any/all of the following: (will depend on skills of incoming intern):

Content Development Process

Create additional training and information around new features

Identifying gaps in content by reviewing and collaborating with Product and Professional Services

Produce session transcripts

Develop eLearning Course(s)

Introduction to Charles River (company)

Intro to Financial Services

What to expect in CRU

Own Social Media Efforts

Create Social Media marketing plan (in collaboration with Marketing intern?)

Develop marketing campaigns to clients

Increase CRD Academy visibility

Salary Range:

$15,600 - $58,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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