**Electrical Service Operations Coordinator** Location **WA - Seattle** Job Family **Project Management** Apply Now (https://phg.tbe.taleo.net/phg02/ats/careers/v2/applyRequisition?org=MCKINSTRY&cws=41&rid=9145) **Build the future, spark innovation, and align your career with purpose.** McKinstry is innovating the waste and climate harm out of the built environment and creating a lasting impact. Together, we’re building a thriving planet. Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We’re making a lasting impact on our industry and within our communities by addressing the climate, affordability, and equity crises through: + renewables and energy services + engineering and design + construction and facility services To get where we’re going, we need big thinkers, problem solvers, and collaborative mindsets. Does that sound like you? **The Opportunity with McKinstry** We are adding an **Electrical Service Operations Coordinator** to our growing Energy division in Seattle, WA. In this role, you will ensure smooth and efficient coordination of field service operations through dedicated management of dispatching, invoicing, and collections. Centralized responsibility to ensure timely job scheduling, accurate billing, and improved cash flow, contributing to both customer satisfaction and internal efficiency. Additionally, some responsibilities you will have include: + Dispatching - Receive, schedule, assign service calls, manage dispatch board, create and manage work orders, respond to urgent changes and customer needs. + Invoicing - generate and send invoices promptly after job completion. + Collections - track outstanding balances and follow up with customers. + Admin support - Support management and project engineers with administrative requests. **What You Need to Succeed at McKinstry** + Knowledge of electrical service workflows, terminology, and job types (or ability to learn quickly) + Strong understanding of dispatching practices and real-time scheduling logistics + Ability to manage multiple priorities under time-sensitive conditions + Familiarity with invoicing procedures, job costing, and basic accounting principles + Proficiency with service software (or ability to learn) + Comfortable with Excel, Teams, Salesforce, email, and scheduling/calendar tools. + Effective verbal and written communication skills with both customers and field technicians + Attention to detail and high accuracy in data entry + Self-directed and organized with the ability to work independently + Team-first mindset; able to collaborate with technicians, sales, and leadership + OSHA 30 certification required or must be obtained within 6 months of assuming the position **PeopleFirst Benefits** **When it comes to the basics, we have you covered:** + Competitive pay + 401(k) with employer match and profit-sharing plan + Paid time off and holidays + Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out-of-pocket maximums **People come first at McKinstry, and we go beyond the basic benefits with:** + Family formation benefits, including adoption and IVF assistance + Up to 16 weeks paid parental leave + Transgender inclusive benefits + Commuter benefits + Pet insurance + “Building Good” paid community service time + Learning and advancement opportunities via McKinstry University + McKinstry Moves onsite gyms or reimbursement for remote workers See benefit plan documents for complete details. **If you’re driven by our vision to build a thriving planet together, McKinstry is the place to build your career.** _The pay range for this position is $24.36 - $37.31 per hour; however, base pay offered my vary depending on job-related knowledge, skills, and experience. This is a non-exempt role and will be paid hourly. A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Base pay information is based on market location._ _The McKinstry group of companies are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status, genetic information or any other basis protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity._ _McKinstry is a drug-free workplace. Employment is contingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks._ _Applicants for this role will only be considered if they possess current US Work Authorization, and do not require employer-sponsored VISA support to begin or remain in this role._