Position Information Position Information

Posting Title Electrical System Controller Senior or Electrical System Controller Job Requisition Number AE503936 Position Number 109523 Job Type Full-Time Division Name Electric System - ETS Minimum Qualifications Electrical System Controller:
Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, plus two (2) years experience in a field related to performing electric generation, distribution, substation, construction tasks. Associates Degree focused on GIS, Power, and Computer Technology or other related field may substitute for one (1) year of experience.

Licenses and Certifications Required:
Must obtain NERC Operator’s certification within two years.



Electrical System Controller Senior:
Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, plus three (3) years of experience in a field related to performing electric generation, distribution, substation, or construction tasks, including two (2) years of experience as an operator responsible for transmission and distribution in an electric system control center. Graduation with an Associate’s degree from an accredited college or university focused on Geographic Information System (GIS), Power, and Computer Technology, or a related field may substitute for one (1) year of experience.
Licenses and Certifications Required:
North American Electric Reliability Corporation (NERC) Operator Certification.

Notes to Applicants Electrical System Controller – Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Dispatch service and trouble calls to field service personnel by monitoring the electric utility grid, troubleshoot and provide solutions to problems in electric transmission and distribution system. Analyze data to discover patterns and or discrepancies and determine appropriate action. Responsible for monitoring instrumentation control panels, operate substation switching equipment by remote control, operate computerized electric control system, monitor weather conditions for system operation needs, operate radio and pager systems for communication with work crew to resolve outages. Respond to customer complaints of a moderate nature by troubleshooting outages and determining if dispatch of crew is required. Answer citizen questions about electrical service. Record data on appropriate form and/or log for tracking of crew and work assignments and electric utility grid systems monitoring. Provide calculations for reports. Discuss simple division/section operations with others. Read maps and schematics to determine minor system problems. Resolve routine problems in generation dispatch. Coordinate routine division/section activities with other divisions/sections/utilities.

Electrical System Controller Senior – Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Monitors interconnects with other electric utilities and Electric Reliability Council of Texas (ERCOT) to determine correct generation needs, monitor electric system voltage, and make adjustments as needed. Bears responsibility for monitoring instrumentation control panels, operating substation switching equipment by remote control, operating the computerized electric control system, monitoring weather conditions for system operation needs, and operating radio and pager system for communication with work crew to resolve outages. Dispatches service and trouble calls to field service personnel by monitoring the electric utility grid, and troubleshooting and providing solutions to problems in the electric transmission and distribution system. Bears responsibility for review and assignment of switching operations for real-time field crew work assignments. Coordinates division and/or section activities with other divisions and utilities by reviewing systems-scheduled outages and dispatch of personnel. Discusses division and/or section operations with on-coming shift personnel. Bears responsibility for monitoring, analyzing, and troubleshooting systems disturbances; and determining methods to restore electric power and/or correct system disturbances. Records data on appropriate form and/or log for tracking of crew and work assignments and electric utility grid systems monitoring. Provides calculations for reports.
Researches and evaluates information as needs of customers. Answers citizen questions and provides assistance. Bears responsibility for carrying out any real-time verbal instructions requested by ERCOT to maintain system security in the absence of supervision. Assists in the design and implementation of new work processes and procedures.

Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information.

Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Salary is established as an entry rate of pay for this position and is nonnegotiable. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed.

Assessments: Your skill level in some of the competency areas for this job may be assessed through skills testing.

If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation.
Work Schedule: This position is categorized as Essential Personnel with the City of Austin. Essential staff are required to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Essential employees ensure the continuance of key operations for the City of Austin. Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule Pay Range Commensurate Hours 12 hour Rotating DuPont schedule.
This position is considered an Essential Position. Job Close Date 01/13/2025 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Drive, Austin, TX 78741 Preferred Qualifications Knowledge of Electric Utility Transmission and Distribution system. Knowledge of NERC reliability standards. NERC Transmission Operator’s or Reliability Coordinators certification OR the ability to obtain within two years of hire. Distribution, Transmission, Reliability Coordinator or Generation control room experience. Computer Skills ( Microsoft Office Suite) Word, Excel, Outlook. Ability to travel to more than one work location. Duties, Functions and Responsibilities This position is posted at multiple levels. Please select the appropriate job description. Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Electrical System Controller
Electrical System Controller Senior Knowledge, Skills and Abilities This position is posted at multiple levels. Please select the appropriate job description. Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Electrical System Controller
Electrical System Controller Senior
Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Supplemental Questions

Required fields are indicated with an asterisk (*).

* The minimum qualifications for the Electrical System Controller require: Graduation from an accredited high school or equivalent, plus three (3) years of experience in a field related to performing electric generation, distribution, substation, or construction tasks, including two (2) years of experience as an operator responsible for transmission and distribution in an electric system control center. Graduation with an Associate's degree from an accredited college or university focused on Geographic Information System (GIS), Power, and Computer Technology, or a related field may substitute for one (1) year of experience.Do you meet these qualifications: Yes No * This position requires working irregular schedules and is subject to mandatory, on-call and call back duties for evenings, weekends, and holidays. Are you willing and available to work any hours/days as necessary? Yes No * This position is classified as an “essential” position. The candidate must be able to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Shifts may change according to departmental needs. Are you able to meet these schedule requirements? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * NERC Transmission Operator’s or Reliability Coordinators certification OR the ability to obtain within two years of hire. Yes No * This position requires12 hour rotating shifts, day and night shifts, and weekends. Are you available to work these hours? Yes No * Select the skill level that best describes your computer proficiency. Basic: Create simple documents and retrieve my emails Intermediate: Create/edit documents and spreadsheets to retrieve, edit and reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: Create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; import data from one document to another, etc. No computer skills * Describe your knowledge and experience working with electric control room operations, what was your role and write your total number of years and where you have this experience. (Please ensure this information is listed in your work experience on your application, if it is not listed, your application may be considered incomplete).

(Open Ended Question)

Optional & Required Documents Required Documents Optional Documents