EM Operation Manager, APAC **Date:** Mar 6, 2025 **Location:** Shenzhen, GD, CN, 518048Shanghai, SH, CN, 201807 **Company:** Corning Requisition Number: 67257 Corning is vital to progress – in the industries we help shape and in the world we share. We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives. Our sustained investment in research, development, and invention means we’re always ready to solve the toughest challenges alongside our customers. Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use. **Day to Day Responsibilities:** + Deliver products from EM to Corning’s customers on time. + Understand and maintain the end-to-end flow between Corning and EMs, including demand and supply plan, provide operations support. + Develop and implement KPI metrics and objectives to measure EM performance, including Quality, Cost, Delivery, Morale, and Safety. + Coordinate between Corning internal functions and EMs. + Create and execute the manufacturing operational strategy and objectives. + Participate in business strategy build up and ensure our strategy and objectives aligned with overall business plan. + Ensure our strategy implemented at our EMs without any deviation, understand our EMs’ needs and support our EMs to execute our strategy and objectives. + Collaborate and prioritize our resource on new business and product opportunities drive by market requirements. + Collaborate with Supply Chain and sourcing to ensure accurate delivery performance at lowest cost. + Develop the best order flow to be sure that we are meeting customer request at lowest cost. + Develop and manage the data share between Corning and EMs, including but not limited to forecast, capacity, delivery schedule are updated. + Partner with Global Supply Management to ensure rigorous procurement processes for ongoing outsourced manufacturing processes. + Implement manufacturing control processes to ensure ongoing product integrity. + Drive continuous improvement on Quality Metrics. Establish and drive quality improvement programs with External Manufacturing Partners and Corning functional departments. + Ensure strong utilization of engineering change controls and effectively manage and minimize end of life (EOL) issues. + Coordinate and manage production and post-production activities on an ongoing basis. + Clarify and secure the right drawings, spec, RM used for Corning products. + Drive continuous improvement in all aspects of manufacturing and supply chain + Active management and execution of Cost reduction projects. + Provide regular updates on cost reduction initiatives, product performance, process improvement opportunities and pushing EMs to implement. + Reporting and Score cards + Daily production and shipment reports + Monthly reports from each EM + Monthly Spend Reports from each EM + Weekly NPI status updates **Education & Experience** + Bachelors degree in Engineering, Supply Chain or relevant field of study. MBA is preferred. + At least 5 years’ experience working with a US based MNC in different functions in Supply Chain, Engineering, Project Management positions. + At least 3 years’ experience in External Manufacturing, Contract Manufacturing, managing supplier and vendors, OEM, ODM or related supplier management experience. + Project management experience with hands on experience on how to use project management methodologies to manage multifunctional, multilocation projects. + Experience in managing manufacturing/supply chain in high-mix low volume manufacturing. **Required Skills** + Fluent English speaking/writing is a must. + Working experience in ERP system (SAP or other systems). + Experience in MS office productivity tools (Word, Excel, PowerPoint) etc. + Flexibility to work across multiply time-zone in multiple languages, flexibility to balance the working time between US calendar and Chinese calendar. + Ability to travel (up to 40%) to EM sites in East and Central Asia to coordinate manufacturing activities. **Desired Skills** + Ability to think strategically and execute methodically. + Good Japanese language speaking and reading skills is a plus. **Soft Skills** + Good communication and negotiation skill. + Good understanding of culture different between different countries. + Attention to detail, passion for processes improvement, systems, and data handling. + Comfortable in a fast-paced, multi-tasked, high-energy environment. + High sense of responsibility and initiatives, self-motivated, and the ability to work with a wide cross-section of people in various locations. 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