Join the team that supports our new employees in their Onboarding journey.

The EMEA Onboarding Team, part of Human Resources (HR), is responsible for maintaining a centre of excellence enabling a common, positive experience for new hires. The team delivers economies of scale and efficiencies across the Onboarding function, efficiently balancing requirements to handle peak hiring periods.

As an MEA Onboarding Specialist within the EMEA Onboarding team, you will ensure consistent, standardised processes in line with  compliance and risk management guidelines across Europe, Middle East, Africa (EMEA) region. By helping  all new employees feel they made the right choice by joining JP Morgan, you will enable the businesses to focus on the core recruiting activity of finding and hiring talent.

Job responsibilities

Manage end-to-end onboarding experience for new hires and ensure transactions are completed in a timely manner with high level of accuracy and positive candidate experience Advise the new hire of all pre-employment screening and compliance requirements and addressing new hire inquiries Perform and provide root cause analysis on any escalations and effectively collaborating with Recruiting Teams, Global Security, local HR and other key stakeholders to ensure resolution to issues Manage new hire progress by ensuring Recruiters and Hiring Managers are made aware of any issues, including impact to start date Maintain a deep familiarity with HR policies and standards and apply risk and control mindset when onboarding new employees Identify opportunities to improve processes and provide solutions to ensure a better hiring process Perform audits checks through strong understanding of JP Morgan and vendor applications and reports Contribute to key initiatives and projects

Required qualifications, capabilities, and skills

Self-starter able to prioritize key tasks effectively Excellent verbal and written communication and co-ordination skills Excellent working knowledge of English Customer service and solutions oriented Good knowledge of Excel (i.e. data manipulation, vlookups, array formulas, pivot tables) and PowerPoint/Access

Preferred qualifications, capabilities, and skills

Knowledge of background screening processes, recruitment or human resources Additional language skills