We are seeking an Emergency Management Dispatch Telecommunicator to join our team.

We are seeking an Emergency Management (EM) Dispatch-Telecommunicator/Communications Specialist that is responsible for all hazards incident communications and coordination for emergencies and disasters that impact in Albuquerque, NM! EM activities include the following: responsible for incident management and coordination for the Laboratory, effecting tactical actions during emergency response, categorizing and classifying events, establishing initial and ongoing protective actions; coordinating with offsite agencies during emergencies; participating and supporting in complex drills and exercises; supporting and implementing emergency preparedness; providing a 24/7 operations/communications center; analyzing and mapping hazards at the Laboratory; implementing emergency response capabilities in support of the Wildland Fire Program for the Laboratory in conjunction with federal, state, local, and tribal authorities. To join our team of outstanding professionals, apply today!

Responsibilities

This position supports incident management and coordination activities by receiving, gathering and assessing information regarding abnormal or unusual events and emergency conditions. The new telecommunicator will deploys SNL emergency response assets, such as Agency Representatives, EMS resources, Kirtland AFB Fire and Emergency Services, Emergency Response Teams, and other command advisors, as required across the laboratory. Additionally, they will: Support incident coordination with internal and external emergency response organizations and agencies. Implement and coordinate workforce protective actions using technology/systems. Serve as an extension of the Emergency Operations Center (EOC) Communications Unit during EOC activations. Monitor the laboratory fire alarms systems and facility control systems and takes actions in accordance with procedures and protocols. Conduct time critical incident notifications to a diverse set of laboratory partners to include contractor and federal senior leadership. Monitor and tracks laboratory international travelers to ensure worker safety during international incidents (terrorism, natural phenomenon, etc.). Develop, review, and provide input on EM plans, procedures, checklists, and protocols, as assigned and participates in drills, exercises, and program assessments, as assigned. Perform all necessary shift administrative duties. Maintain communication logs, emergency information files, and laboratory system records. Manages controls in accordance with standard procedures. Reports any observed deviations to on-call personnel.

You will be the Laboratory’s primary point of contact for incident notification, reporting and coordination of emergency and non-emergency activities and ensures the implementation of appropriate emergency plans, procedures, and checklists in accordance with Federal laws, DOE orders and other related DOE directives and guidance. The EMCC Telecommunicator communicates time urgent decisions to include categorization and classification of operational emergencies, initial protective actions, making time-constrained internal and external emergency notifications, assessing actual or potential impacts from severe weather, and assessing the need to activate the Emergency Response Organization (ERO).

Applicants should have demonstrated skills, knowledge, and experience in emergency management, public safety, security or related fields. Telecommunicators may frequently use and apply EM standards, principles, theories, concepts, and techniques. They may perform some non-routine tasks requiring the exercise of independent judgment. Additionally, this position provides solutions to a variety of problems of moderate scope and complexity. This job includes some responsibility for end products and follows established procedures for routine work.

This is an outstanding opportunity for any passionate, career minded professional who desires to work in dynamic and high-function environments.

Qualifications

Experience in law enforcement, fire, rescue, security, medical dispatching, other emergency service, 311 or cooperate communications and/or dispatch center.

Experience and demonstrated proficiency using computer systems such as Microsoft Office Suite and other computer software systems used by emergency response organizations and communications centers.

Education level commensurate with this job posting; minimum High school diploma plus (3) or more, years' experience or equivalent of combination of education and relevant experience.

Ability to obtain and maintain a DOE Q-level security clearance.

Desired Qualifications:

Experience working with radio and notification communications systems, multiple monitoring computer consoles, data collection and recording systems, computer aided dispatch systems, and/or other emergency response and management support systems.

Experience working within the National Incident Management System/Incident Command System with Emergency Operations Center, Public Safety Agency, or emergency services organization.

Completion of Federal Emergency Management Agency (FEMA) courses.

Experience in supporting incident management and coordination activities involving emergency response to fire, explosions, chemical, radiological, security and/or natural disaster situations.

Experience in procedure and training development.

Associate or bachelor’s degree in emergency management, business studies, public safety, communications, occupational safety, or related field and (3) years of experience, or an equivalent combination of related training and experience; or working towards completion of same.

Experience working in fast-paced, multitasking work environments; with the ability to quickly adapt and prioritize multiple work tasks.

Excellent interpersonal and communication skills, both written and verbal, and the ability to effectively present detailed information in a clear and coherent manner.

Positive demeanor and contributing employment history.

Knowledge of word processing, computer programs and other software packages.

Knowledge of established procedures for answering multiple radio and telephone lines and providing emergency or critical instructions as appropriate.

Physical Demands:

If you have a Medical Portable Electronic Device (MedPED), such as a pacemaker, defibrillator, drug-releasing pump, hearing aids, or diagnostic equipment and other equipment for measuring, monitoring, and recording body functions such as heartbeat and brain waves, if employed by Sub-contractor you may be required to comply with NNSA security requirements for MedPEDs.

If you have a MedPED and you are selected for an on-site interview at Sub-contractor, there may be additional steps necessary to ensure compliance with NNSA security requirements prior to the interview date.

Job ID

2024-14374

Work Type

On-Site

Company Description

Work Where it Matters

Akima Infrastructure Services (AIS), an Akima company, is not just another staffing contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At AIS, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders , AIS provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers , AIS supports vital missions with the most in-demand and specialized skill sets in the world.

As an AIS employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).